Chang Seok Lee Email & Phone Number

San Diego, California, United States

• Mentored two service team members: Provided knowledge and guidance on e-Powertrain diagnosis, mechanical repairs, and tire replacements. Successfully brought a fellow assembler (with basic bike knowledge) up to speed by collaboratively tackling challenging problems.• Enhanced Team Efficiency: Resolved complex e-Powertrain and mechanical issues that others couldn't, effectively sharing root causes and solutions to improve overall team knowledge and service speed.• Consistently Delivered High-Quality Work: Known for exceptional efficiency in completing repairs on time, while maintaining the highest standards of safety and reliability.• Valuable Team Player: Proactive and collaborative, always willing to go the extra mile to support colleagues and ensure successful outcomes.

San Diego, California, United States

1. Streamlined Bike Repair Operations:• Implemented a system for analyzing and dispatching incoming bikes to appropriate service departments, optimizing repair workflow.• Provided comprehensive support to mechanics, including modifications, tunings, and maintenance procedures, ensuring efficient service delivery.• Conducted rigorous quality assurance checks using the Wheels app, upholding industry-leading standards for bike repair.• Mentored junior mechanics, fostering their understanding of mechanical operations and contributing to a more skilled workforce.2. Improved Efficiency and Service:• Resolved complex electrical and mechanical issues, leveraging best practices to enhance staff knowledge and improve service quality.• Streamlined the battery check process by identifying and fixing charger circuit problems, resulting in a 15% reduction in time spent on this task.

Los Angeles, California, United States

Improved Skills and Achievements:• Streamlined Maintenance: Led the timely completion of maintenance repairs for electric scooters by leveraging strong mechanical skills. Identified root causes of failures, instructed mechanics on repairs, and ensured on-time tool/component availability through efficient procurement coordination. • Innovation & Efficiency: Designed an alternative brake lever with a magnetic sensor, enhancing scooter operation smoothness.• Cost-Saving Solutions: Increased scooter efficiency and lifespan by implementing resource-saving repairs. Located appropriate fasteners, drill bits, and helical coils to fix footboard and handlebar neck bolts, extending component life. Additionally, diagnosed and resolved diode issues, receiving recognition from management and staff.