Chang Seok Lee Email & Phone Number

San Diego, California, United States

• Mentored two service team members: Provided knowledge and guidance on e-Powertrain diagnosis, mechanical repairs, and tire replacements. Successfully brought a fellow assembler (with basic bike knowledge) up to speed.
• Enhanced Team Efficiency: Resolved complex e-Powertrain and mechanical issues that others couldn't, effectively sharing root causes and solutions to improve overall team knowledge and service speed.
• Consistently Delivered High-Quality Work: Known for exceptional efficiency in completing repairs on time, while maintaining the highest standards of safety and reliability.
• Valuable Team Player: Proactive and collaborative, always willing to go the extra mile to support colleagues and ensure successful outcomes.

San Diego, California, United States

• 1. Streamlined Bike Repair Operations:
• Implemented a system for analyzing and dispatching incoming bikes to appropriate service departments, optimizing repair workflow.
• Provided comprehensive support to mechanics, including modifications, tunings, and maintenance procedures, ensuring efficient service delivery.
• Conducted rigorous quality assurance checks using the Wheels app, upholding industry-leading standards for bike repair.
• Mentored junior mechanics, fostering their understanding of mechanical operations and contributing to a more skilled workforce.2. Improved Efficiency and Service:
• Resolved complex electrical and mechanical issues, leveraging best practices to enhance staff knowledge and improve service quality.

Los Angeles, California, United States

• Improved Skills and Achievements:
• Streamlined Maintenance: Led the timely completion of maintenance repairs for electric scooters by leveraging strong mechanical skills. Identified root causes of failures, instructed mechanics on repairs, and ensured.
• Innovation & Efficiency: Designed an alternative brake lever with a magnetic sensor, enhancing scooter operation smoothness.
• Cost-Saving Solutions: Increased scooter efficiency and lifespan by implementing resource-saving repairs. Located appropriate fasteners, drill bits, and helical coils to fix footboard and handlebar neck bolts.