Chris S. Email & Phone Number

Toronto, Ontario, Canada

I manage all employee end-devices at Tucows using Microsoft Intune and JamF Pro.In addition this includes the procurement, deployment, lifecycle management and disposal of all end-client devices.

Toronto, Ontario, Canada

Toronto, ON

As the primary senior support analyst for Cadillac Fairview's downtown Toronto properties, I was responsible for the IT resource management at the Toronto Dominion Bank Towers, Maple Leaf Square, Simcoe Place and RBC Centre.My responsibilities included managing CI records and maintaining working order of the IT resources at these properties, supporting our.

Toronto, ON

3401 Dufferin St.

• Provided customers with technology solutions to fit their lifestyle.
• Troubleshot and supported customers with hardware and software issues.
• Engaged in community development by leading free technology workshops.
• Provided one-on-one personal training sessions for using technology.

10 York Mills rd.

• Diagnosed and resolved desktop, laptop, and mobile device incidents for more than 300 clients.
• Created and customized deployable Windows images for imaging company systems.
• Worked with Nagios monitoring software (with Check_MK overlay).
• Prioritized tasks to maintain optimal company uptime and performance.

North York, Ontario

• Helpd serve customers by listening to their needs and directing them to products to meet those needs best, and provide them with helpful advice regarding pet maintenance and health concerns.
• Approved and process customer returns.
• Assisted with ordering stock, and remerchandising the store as necessary.
• Received orders from the Pet Valu warehouse bi-weekly, which includes counting and verifying the received stock against invoices, and pricing and stocking incoming product.
• Performed full day shifts at the store alone, including opening and closing.

Toronto, Ontario

• Provided phone counseling to those experiencing loneliness, isolation, crisis, suicide, and any other type of distress. This required active listening, providing emotional support, and helping the caller work through.

• Installed the Delta-MS membrane on to the foundations of houses.Trade-labourer, damp-proofing

• Managed the store's till, stocking milk, drinks and groceries, as well as cleaning and sanitizing the store.
• Organized back room and milk cooler, completed paperwork including shift balance sheets, and daily cigarette count.
• Fully managed the store when the owner had out of country business to attend to for 1 month. This included customer and company-representative relations, balancing daily sales and shifts, ordering groceries, staff.

Ottawa, Ontario

• Installed both the Delta-MS membrane and Tuff-N-Dry fiberglass insulation on the foundations of buildings.
• Duties required the regular use of Hilti power tools, TrakFast nail guns, caulking, and shoveling gravel.

Under the direction of Dr. Scott Veenvliet, I regularly met with first year psychology students to help them review and understand important lecture material, and assist in clarifying areas of struggle.

Almonte, Ontario

• Helped plan and supervise activities for the church’s youth group, including fundraisers, sports, and devotional studies.

Computer Systems Technology Diploma (Cty), Information Technology

Activities and Societies: Student Mentorship program Technical Proficiencies Learned: Entry-level skills for management of MySQL and.

Bachelor Of Arts (Double Major), Psychology (Honours) And Religious Studies

Activities and Societies: Psychology Tutor Website editor of the Canon25, a student created school magazine. Related course work: Basic.

High School Diploma