Sofia Costa Email & Phone Number

With a focus on enhancing customer experiences and driving sales, my leadership role at Marks and Spencer has centered around orchestrating team efforts to meet ambitious sales targets. Our approach involves meticulous business analysis, strategic planning, and fostering a culture of recognition and empowerment within the team. Contributing to our success, I've honed competencies in customer relations and marketing communications, ensuring our clientele receive outstanding service.At the heart of my management style lies the motivation to inspire and coach team members toward achieving exceptional selling behaviors. The partnership with the merchandising team has been pivotal in executing impactful floor moves and merchandise placement, directly influencing our sales set-up and contributing to the store's overall productivity. This synergy has been instrumental in maintaining stock integrity and achieving sales goals, highlighting the importance of collaborative efforts in retail excellence.

Listed skills include Visual Merchandising, Styling, Customer Relations, Social Media, and 25 others.