As an account manager at Buxton, I serve as the main point of contact for high-profile retail and restaurant client accounts, working with high-level executives (VP and C-suite level). I am experienced in managing client relationships, delivering data-driven solutions, and ensuring maximum ROI for both my clients and my company.I am passionate about providing exceptional customer service and creating positive customer experiences. I communicate effectively with project management and analytics teams to interpret and represent clients' needs and expectations, identify and resolve complex problems, and present deliverables and project outcomes. I also provide ongoing training and support to clients, while continuing to identify any further opportunities for account growth. I lead by example and empower my team to achieve the same high standards of quality and satisfaction.
Listed skills include Management, Process Improvement, Customer Experience, Team Leadership, and 28 others.