Christina Stackpole Email & Phone Number

South Portland, Maine

Portsmouth, New Hampshire

Responsible for the overall management and supervision of the National Accounts STD claims unit, including directing the evaluation, investigation, negotiations, and the settlement of claims. Ensures that all legitimate claims and benefits are paid as quickly as possible, keeping the interest of both policy owners and the company in proper balance.

Portsmouth, New Hampshire

Responsible for the workflow distribution of the Short Term Disability claims department and reassignment of department absent queues to ensure compliance with service guarantees. Reviewed and investigated complex cases within contractual, legal and ERISA guidelines by way of applying appropriate contractual provisions, policies and procedures to render final determinations for approval or denial. Technical expert and mentor for department support and new hire on-boarding/training.

Portsmouth, New Hampshire

Responsible for the professional risk management of both routine and complex Short Term Disability claims. Worked both independently and in a team to ensure superior service was delivered to policyholders and claimants. Reviewed claims and made final determinations for approval or denial. Approved timely payment of claims and company liability within established limits.

Portsmouth, New Hampshire

Real Estate law

Portsmouth, New Hampshire

Bankruptcy law, Foreclosures

Portsmouth, New Hampshire

Real estate law, family law, corporate law, estate planning, litigation

Associate’S Degree, Paralegal/Business Studies, 4.0 Gpa

Activities and Societies: Phi Theta Kappa Dean's list, graduated summa cum laude

Acs 100, Customer Service Management

Criminology

Management Development Program, Human Resources Management/Personnel Administration, General