Christopher St. Germain Email & Phone Number

Providence, Ri, Us

United States

Operations Management: Full redesign and continuous improvement for all backend processes (HR, IT,Finance, Onboarding and Remote Applications) to increase security, repeatability and excellence. Design of Operations Coordinator role, execution of a talent search, and management of the Operations Coordinator.AI & Automation Strategy: Analyze and map workflows across all departments, identifying inefficienciesripe for automation, and implement cutting-edge AI tools organization-wide to streamline processes andenhance overall efficiency by over 40 hours of work per week in a workforce of only 10 employees.Senior Engagement Management: Lead engagement management for both active and potential projectsduring organizational transitions, driving proposal development, and overseeing design team management.Time Optimization: Design a data instrument to rigorously analyze the CEOs use of time and deliverrecommendations and insights, leading to a 3x increase in time outside meetings over two years, reduction of time spent as a client engagement manager by 3x, and creation of senior positions in key problem areas.Business Development: Development of company-wide proposal templates, general company-level salesstrategy execution, and collaboration with senior talent on big/complex opportunities for new work.Talent Development Solution Design: Use internal research and best practices to develop talentdevelopment solutions that empower employees & meet the specific needs of client within their context.Employee Experience: Build strong relationships with staff, collect regular data on employee satisfaction,and present data to senior leadership along with suggestions for building a stronger culture for employees.

Fargo, North Dakota Area

Emerging Prairie is a non-profit building a thriving ecosystem for the innovative entrepreneurs in the area. I went to North Dakota to build the understanding and skill it takes to activate a community and design a successful ecosystem around a shared mission.Main Lessons: How to celebrate and activate a community; how to develop conferences & events that add value to the long term capabilities of a local industry; and how to reimagine a community's future and build assets towards that future.Roles I Served:1. Coaching speakers & designing/executing the experience for speakers at conferences2. Revamping the co-working space and serving as the main face of the space3. Public speaking at conference and events & sharing the mission with community members

New Brunswick, Nj

The Office of Creative Engagement is a cultural intrapreneurial group at Johnson & Johnson instigating a Culture of Innovation. Through a portfolio of Initiatives including TEDxJNJ, Culture Ambassador Programs, and Leadership Development Programs, this team works to drive new thinking in the enterprise and amplify the creative potential of all of its global associates.My focus was on designing an international leadership program’s online curriculum that helped individual contributors and managers instigate a Culture of Innovation. I also managed a robust community on our web platform that activated an inclusive and action-driven environment across JNJ. In that process, I leveraged data to better understand web traffic on our internal website and work with a team of developers to make key changes to the website’s infrastructure.

Somerville, New Jersey

Our team was responsible for accurate product data within the Ethicon portfolio as a bridge between project planning and the manufacturing facilities. Whether it was the addition of a new product to our portfolio or the modification/removal of an existing one, our team worked to assure a smooth transition of compliant data to our international factory system. With the multitude of necessary specifications that comprise a product within our systems, there are many initiatives within the department to optimize processes. While I completed work in facilitation of these projects, my main role was to create & analyze meaningful metrics to optimize the processes of our employee base and hold them accountable for quality work and data integrity.