Courtney Storch Email & Phone Number

San Jose, California, Us

Signifyd is a SaaS-based, enterprise-grade fraud technology solution for e-commerce stores. Signifyd uses big data, machine learning and domain expertise to enable a friction-free buying experience by shifting fraud liability from online merchants to Signifyd. Come learn why 12,000+ companies choose Signifyd!

Palo Alto, Ca, Us

Orlando, Florida, Us

Orlando, Florida, Us

Lake Mary, Florida, Us

Proactively and enthusiastically provide strategic direction and day-to-day leadership culminating in the successful implementation and delivery of CentralSquare's software solutions at government municipalities throughout North America.Ultimately, I am responsible for the complete success of project life cycles from sales support to post-go-live support by using demonstrated ability to define and incorporate the industry’s best practices. Empowering my team of 26 resources across two product lines - including consultants, data conversion specialists, GIS specialists - to implement solutions with agility and customer focus. Core Areas of Focus: - Vigorously and positively drive my team's passions to make our software implementation projects and clients more successful - delivering on our promise of ROI- Increase individual and team utilization while expanding 'packaged' services and software offerings- Forecasting implementation services from current quarter through next fiscal year- Manage client engagements as project sponsor and escalation point- Proactively develop processes for ensuring standard implementations, increased utilization, and comprehensive and complete communication plans

• Lead and manage projects within the Operations department and throughout the company as a whole.• Serve as the manager and coach for 40 - 60 new hire consultants while keeping them billable and utilized on their assignments. • Act as a highly-visible liaison throughout the company to be the go-to subject matter expert for all things related to standard procedures, expectations and delivering solutions to all resources throughout the company from new hires to executive level leaders.• Strong skills used daily include:o Tailoring communication and messaging depending on audienceso Prioritization and delegation of mine and my team’s taskso Analyzing the situation in order to understand the details and the big pictureo Thinking on my feet to adapt to new situations or challenges

With my promotion to Senior Consultant, I now take on the responsibilities of a consultant in SCI, as well as, a mentor and project management role. I now have the task of training new hires in the department and being a lead on projects for business intelligence. I am the subject matter expert for our BI tool and have led the pilot projects for our cloud application. I have experience with the Manhattan cloud application (SaaS) as it pertains to IBM Cognos and Oracle Databases. The niche I have developed with these clients and the management of their projects has been successful and effective.I am a Senior Consultant in the Supply Chain Intelligence department at Manhattan Associates. I am proficient in Business Intelligence, Data Analysis, Query Writing, and have knowledge about Manhattan Associates Warehouse Management, Transportation Management and Distribution Order Management products. I am skilled in SQL Developer/Database Querying, Putty, IBM Cognos Business Intelligence tools, Microsoft Excel (Office) and SalesForce. I enjoy project management and excel in creating effective and productive relationships with my clients. My interests include project and resource management, as well as, designing operational and functional flow and data analysis.

As a Manhattan Associates Consultant in the Supply Chain Intelligence Division, I am responsible for all aspects of our Business Intelligence tool (IBM Cognos). At any point in time, I am managing 3-7 projects from design to post go-live support. When a client purchases this solution, the typical life cycle events I am responsible for include: 1. Kick-off and Design: overview of the product and its capabilities, project timeline, goals, and responsibilities, gathering report and alert requirements, establishing the initial relationship with the client 2. Installation of IBM Cognos and Security set-up 3. On-Site Operational Workshop: week long hands on training for SCI super users; design the framework and relationships for client's individual business flow, develop reports with the client, present to management on developed reports 4. Off/On-Site development and secondary training (if needed and requested by client) 5. Go-Live SupportThrough this position I have experience working with the following products: - Putty - SQL Developer - IBM Cognos (versions 8, 10-10.2.1) Report Studio, Event Studio, Query Studio, Business Insight, Business Insight Advanced, Analytics Studio, Framework Manager, Cognos Configuration - Filezilla and other FTP tools - Oracle and DB2 databases

I am currently an Associate Consultant at Manhattan Associates in Atlanta, GA. I work in the Transportation Management Department of Customer Support. The client I consult for is The Home Depot.The Manhattan Associates Transportation Management Software Solution (TMS) helps clients develop more efficient processes for the flow of orders, shipments, and relations between carriers and vendors.I have experience working with: Manhattan Associates TMS, Putty, SQL, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, SharePoint, SalesForce, writing and editting XMLsI work with clients via email, phone calls, and case submittal on SalesForce. When problems arise I help creatively discover the problem and its root cause so that the customer gets a custom or base solution.

Knoxville, Tn, Us

I work in the financial and contract management department under the supply chain umbrella.

Chicago, Illinois, Us