Cindy Crawford -Szuba Email & Phone Number

South Bend, Indiana, United States

I am the Human Resource Manager for South Bend and Dowagiac Casinos. Specializing in Employee Relations,with co Managing Benifits and Leaves.

South Bend, Indiana

• Customer Service Internal and External in aspects of Public Safety information• Oversee the Records Department, Public Access Coordinator, Alarm Coordinator, Data, Evidence Departments• 365 day Operations, 2 shifts with 28 employees (3 Shifts until 2020)• Processing of court forfeitures, court evidence destruction and daily receivables• Interactions daily with the Prosecutors, City Court Staff, Chief of Police, Officers, Judicial Out-liar offices• Indiana Data and Communication Services certified • NIBRS/UCR, FBI CJIS Certified in Law Enforcement Classification• OASHA Officer and Workman’s Compensation Coordinator• Human Resource Onboarding, FMLA, Employee Relations, • Payroll/Kronos

Mishawaka And Elkhart Indian

• Oversee and Responsible for the daily activities of Registration, Scheduling, Medical Records, Coding • Collaboration of 2 Physician Facilities, Elkhart and Mishawaka• Daily interaction with Physicians, Hospitals and outlier facilities• Leadership and Policy Development , Regulations, • Medical Spa which includes, Esthetician, Nurse Injectors, Massage Therapist, Cosmetologist• Assisted in accreditation for The Centre LLC, Operating Room• Marketing Specialist, Web Content Maintenance, Social Media• Event Director, Committee Planning, • Retail Director for Medical Spa, Marketing Specialist for collaboration between outside company partnership that included Coach, Fendi, Swarovski, Fossil, Kipling and more.

South Bend Indiana

• Manager of Main, Navarre and Child Birth Unit Registration Staff• Six Sigma - Green Belt Trained• Creation of policy and procedures, training manuals, staffing schedules• Staff Performance Reviews, Disciplinary Actions• Multiple Hospital Development Teams including: Steering Committee, Task Force Reimbursement,STAR Implementation• Leadership Development, VHA, IHA

South Bend Indiana

• Strategic development of application implementation• Cause and effect analysis• Implement effective customer satisfaction• Identifying and eliminating the root causes of customer/computer issues• Extensive Vendor interaction and correlation of projects• Primary support for Patient Accounting, MH Foundation, Registration

Elkhart, Indiana

• Marketing consultant for over 65 current accounts• Promotions, benefits, program coordinator

Goshen In

• Customer Service, Vendor contact, Collection Agency• Patient Billing, Collection of Accounts, Hardship and Charity Consultations/Applications• Multiple hospital wide development teams

Performance Improvement, Six Sigma Green Belt In Statistical And Quality Management Methods For Cost Reduction And/Or

Six Sigma, Lean Six Sigma, Kaizen

Mckesson Certifications In Star Application Build, Claims Administrator

Human Resources Certifications, Human Resource Certifications

Cosmetologist

Indiana Data And Communications System

Certification for National Data Base and Law Enforcements Criminal Reporting System