Chandra Sivanathan Email & Phone Number

New York, New York, Us

Mumbai, Maharashtra, In

Citibank Commercial Banking, Irving TX Responsibilities:1) Actively involved in interacting with business users (subject matter experts), requirement gathering, defining functional and technical specifications.2) In the Sales cloud environment, performed the role of Salesforce.com Technical lead to solution design, Developer, Demo in the organization. Also Participated in translating and documentation of business requirements into functional requirements.3) Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.4) Enabled Multi-currency and Multilingual to Global Users 5) Demonstrated multiple POC on integrating Amazon connect Soft phone to Salesforce users. 6) Programmed basic AWS functions to create contact flow of customer to Agents 7) Configured high complex integration of Salesforce with AWS Connect 8) Written apex SOAP & REST web services classes for inbound calls to salesforce and other consumers used Partner WSDL to consume salesforce data.

Mumbai, Maharashtra, In

Client : Citibank RetailBank , Irving TX Responsibilities:1) Meeting with the clients regularly to reach the organizational goals.2) Develop Application for Citibank agents to process the customer application 3) Build complex integrations with Citibank Legacy application via Soap, Rest Services 4) Migrate the Customer Campaign from Traditional method to modern platform 3) Responsible for Developing Strategy via Email, text Campaign via marketing cloud 4) Design, Develop, Configure the Journey Builder based on the Business Customer requirements Using Salesforce Workbench timed SOQL queries to get the most optimized version of the query.5) Build Reports and Dashboards to track the ROI on the campaigns 6) Perform fix as required as required for the Campaign Environment: Salesforce CRM, Salesforce marketing cloud, Apex Language, Visualforce Pages, Lightning Component, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts Reports, Sandbox, Eclipse IDE Plug-in, Workbench, Hadoop, Mainframe.

Mumbai, Maharashtra, In

Client Name : Citibank 1) Discussions with Citi Cards service engineers to cover the functionality, technical issues and scope of work mentioned in the requirement document2) Estimating the total effort to provide E1 estimate for implementation of the project 3) Analyze and Capture the requirements effectively and prepare Design Document and present it for review4) Integration with Citi Universal Dialer System using Soap Based Web Service 5) Approach- Auto dialer functionality for real-time web lead call backs6) Estimate the total time effort once again and provide E2 estimates7) Develop new modules and change existing modules based on the methodologies decided during the design phase using Hadoop, Mainframe Environment and perform UNIT Testing.8)Present the Developed Code to clients in the code walkthrough sessions to get sign-off from Review team9)Deploy the Components to UAT using the version control Tool CMAN10) Prepare the timeline for Implementation and support during the implementation11) Develop customized system Tools using Edit macro programming, REXX and CLIST to improve productivity of the system users, thus provide cost savings to the clients. 12) Sharing knowledge of the project with the team members.Environment: COBOL, JCL, Saleforce.com CICS, DB2, REXX, C, SQL, Easytrive,DYL280,SAS, Hadoop, Map Reduce, Hive, Sqoop,Hbase,Apex, Java and SOQL

Bangalore, Karnataka, In

Client Name : Bankers Conseco Life (Health Insurance Domain)Developer Responsibilities:1) Discussions with Conseco service engineers to get the requirements, scope of the functionality and deadlines for each phase.2) Estimating the total effort to provide estimate for implementation of the project 3) Analyze and Capture the requirements effectively and prepare Design Document and present it for review4) Develop new modules and change existing modules based on the methodologies decided during the design phase using COBOL II, JCL, VSAM, DB2, and DFSORT in IBM Mainframe Environment and perform UNIT Testing.5) Present the Developed Code to clients in the code walkthrough sessions to get sign-off from Review team6) Deploy the Components to UAT using the version control Tools Prepare the timeline for Implementation and support during the implementation7) Develop in house Tools using REXX to aid day to day activities in project8) Sharing knowledge of the project with the team members.Environment: COBOL, JCL, CICS, DB2, REXX, C, SQL, C++, Basic Java

Master'S Degree, Technology Managenent

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Education record