Chris Toler Email & Phone Number

Sandy, OR, US

Portland, Oregon, United States

We recently reinvented the "support' aspect of our company and how we engage with clients as projects turn over. As part of this transition, I was nominated to take over the new department to help ensure its success and growth.Accomplishments & Responsibilities:-Grew the department by 200% in its first year-Established SLA to differentiate tiers of support.

Portland, Oregon Area

I was familiar with so many aspects of the company and day-to-day process that I jumped at the chance to take on the Director of Operations role. This let me really dig my teeth into the company and help shape it into something more efficient and healthy.Accomplishments & Responsibilities:-Improved operational process substantially, which led to better.

Portland, Oregon Area

Prior to taking on this role, I worked with external designers regularly in order to complete our client engagements. Over time I realized I already possessed many of the skills necessary to excel as a Product Designer, so I transitioned to the role of Director of Product Design. I continued many of my prior project manager responsibilities throughout my.

Portland, Oregon Area

Accomplishments & Responsibilities:-Nurtured client relationships which resulted in an increase in client retention and repeat business-Participated in the creation of KPIs / OKRs to drive company growth-Created automation rules in Jira to drive collaborative workflow and consistency-Created and improved processes related to end-of-sprint deliverables and.

Portland, Oregon Area

Accomplishments & Responsibilities:-Worked on recognizable brands such as Pike Place Market, The City of Portland, Barstool Sports, and Intel-Created and maintained systems standards and procedures-Coded primarily in PHP and CSS using Content Management Systems such as Wordpress, Drupal, Magento, Shopify, etc.-Installed and maintained assets in a mixed.

I worked closely with multiple development and support teams, as well as other on and off-shore development and QA teams to coordinate on discovery and resolution of bugs and other systemic issues with several online learning platforms which support hundreds of thousands of users on a daily basis.Responsibilities included:-Developed, executed and evaluated.