LICENSES / CERTIFICATIONSAAS Networking TechnologyMicrosoft System Engineer CertificationA+ Core Service Technician CertificationNetworking Technology CompTIA+ SeriesCOMPUTER SKILLSCisco Routers, Switches,Firewalls,Wireless LANs, Wireless Access Points Platforms: Windows 9x/NT/XP/2K/Vista,Windows 7,Windows 2000 Server, Windows 2003 Small Business Server, Windows 2008 Server,Exchange ServerPeripherals:All makes or models, all smart phones,Ipads PDAs, Blueray DVD, etc.Specialties: Remote Management Services:Ability to provide 24/7 monitoring to clients network either on LAN or WAN platformsVOIP Support-Knowledge of VOIP Technologies can install and configure most brands.Onsite Services: Responding to a broad range of hardware, software, and configuration issues.Computer Repair and Troubleshooting: Providing system-and component-level repairs for desktops, laptops.Customer Service: Applying top-notch customer interaction skills to working with system users.