Cherry Tun-Smith, Mba Email & Phone Number

Result-driven, seasoned Technical Manager with 20 years of experience in managing enterprise projects and leading cross-functional teams. Harnessing my experience in leading global teams, technical knowledge and business acumen, my passion is in designing, building and delivering solutions to meet strategic business objectives. With expertise in IT strategy and business process improvement, my focus is on enhancing customer and employee experiences through actionable insights. My role encompasses building solid relationships with key clients and guiding our teams to exceed expectations. I always strive to build long-term relationships with clients and establish myself as a ‘trusted-advisor’ by building trust and confidence, showing integrity and adding value.I directly manage a team of program/project managers and technical analysts, and be a point of escalation. I thrive working with global teams, finding ways to solve problems from different perspectives and having high respect for each other. I foster innovation, share ideas and build a collaborative team environment.Attained MBA and PMP certification.Strategic and operational planning, Capacity planning, Program and Project Management, Change management, Business Process improvement, building a high-performing team (recruiting, coaching, developing, retaining), Vendor managementExperienced with Customer Experience (CX) and Employee Experience (EX) platforms, SaaS solutions, system integrations, machine learning, finance and accounting applications, Business Intelligence/Data Warehouse, Analytics, CRM, custom web development, Investment Accounting, ERP (MRI, Netsuite), Treasury(Kyriba), Investor reporting, Performance reporting, SharePoint, document management, and Agile methodology.

Listed skills include Program Management, It Leadership, Vendor Management, Business Process Improvement, and 19 others.