Christopher Walker Email & Phone Number

Power Platform and Salesforce Administrator for City of Long Beach.Management of Low Code platforms including Salesforce, Microsoft Power Platform, and UiPath. Supervise work of two automation interns and contract developer.

Long Beach

Generalist handing projects involving solutions in Power Platform, Salesforce, UiPath and other Low Code and RPA Development platforms. Notable Power Platform Projects:- Leave Calendar for Technology and Innovation Department and City's Manager's department.- Grant Writing Request Automation for City Manager's Office. - Employee Exit Report for HR department. - Timesheet POC: Group Project- Homelessness Bed Availability POC- Power Page POC* Tools used for above projects include Power Apps, Power Automate, Power Bi, SharePoint, Dataverse, Power Pages List-based form, Power Query, Dataflows* Languages/Markup Used: Power Fx, HTML, CSS, JSON, MarkdownNotable UI Path Projects:- Fresh Start Grant Automation to forgive millions of overdue fees using Covid funds. With a small team, create an automation that loops through over a thousand recipients to apply relief payments. Automation included the ability to record logs and also incorporated graceful error recovery.- Fleet Annual Adjustments - With a small team automate 2.8 million adjustments and loop 900 records. Automation included the ability to record logs and also incorporated graceful error recovery.Notable Salesforce Projects:- Planning Application - In a small team, create application for tracking interactions with customers served by the planning department in Development Services.- New Topic Creation - Work with small team to create new topic to GoLongBeach 311 external facing application and create corresponding business logic on Salesforce backend.

Carson, California, United States

Responsible for all aspects of IT infrastructure for a 45-person environmental consulting firm. Upon departure, helped transition company to my previous employer to provide managed IT services avoiding any service disruptions. Notable Projects and Responsibilities:- Decommission local on-premise AD and file server infrastructure and move organization to Azure AD and migrate data to SharePoint online. - Install and configure multiple Ubiquiti POE switches. Configure VLANs to accommodate VOIP traffic. - Work with phone vendor to setup soft phones for most of organization to enable work from home initiative. - Set up Manage Engine cloud console and agents for Patch Management, Software Distribution, and RMM. - Install and configure new Fortigate firewall to replace aging Sonicwall.

Irvine

Managed Services Provider where I was the assigned system administrator for 6 business ranging between 25 and 100 users. Systems administration for mixed environments including the following:OS/Hypervisors: VMWare, VSphere, ESXi, Hyper-VWindows Server 2003 - 2019Exchange: on-premise and onlineWindows 7 - Windows 10, Mac OS XContinuum, Autotask, IT Glue, Roar (Ticketing & Remote Management Systems)Servers: Dell Poweredge SeriesHP Proliant Gen7 -9Layer 2 and 3 Switches: Zyxel, HP Pro curve, Ubiquiti, NetgearFirewalls: Forigate, Ubiquiti, PF-sense, Sonicwall, WatchguardWireless: Ubiquiti WAP, Fortigate, RuckusBackups: Cloudberry, Solarwind, Buffalo, Synology, I-drive, Various NAS solutionsSoftware: Support for many different types of software including database, business, accounting and proprietary applications. Some examples include Microsoft Office 365, Office 2010-2019, Quickbooks, Sage, Lacerfiche, etc

Santa Monica

Fernandez and Karney is Santa Monica's preeminent family law office. With 2 family law specialists, 10 attorneys, and over twenty-five staff, our office is equipped to handle complex family law matters. At the law office, I am responsible for managing their IT environment, including:• Webroot Endpoint Protection Management• Exchange Online Management• Office 356 Enterprise Management• Hyper V Management and VM-sphere Management• Teamviewer 13• Active Directory Management• DHCP Server Management• Windows 10 and MacOS user support• File Server, Print Server, and Remote Server Management

Irvine

Danale is an IoT platform that partners with chip-maker Hi-Silicon to provide best in-class IoT solutions.• Oversaw domestic product and app development,• Managed customer service team,• Designed and maintained the company website, • Responsible for overseeing the domestic operations team,• Wrote content for all mediums including: web, print, app, and social media.

Santa Monica

I provided I.T. support for two servers and 30 client computers with the following duties:Managed Windows Server 2008 R2 and Windows SBS 2011• Installed monthly server updatesManaged Active Directory• Add/remove/edit users • Edited permissionsManaged Exchange• Create/disable/archive mailboxes• Managed user mailbox settingsTroubleshooted End-User Issues• Installed and managed all software on server and client computers

Responsible for managing the Financial Department at the office including management of a three person team. Liaised with clients and assisted attorneys with deeds of trust and promissory note management. Oversee all AR, AP, and accounting software.

Bachelor Of Science - Bs, Information Technology

Expected June 2025 Accelerated BSIT and MSITM program

Associate Of Science - As, Computer Security And Networking, Honors

Ba, Magna Cum Laude, English

Activities and Societies: Dean's Honor List, College Honors

Associate'S Degree, General Science, Honors