Cullen White Email & Phone Number

Oakdale, Minnesota, United States

• Employing problem solving and research skills to solve over 500 complex bicycle repairs a year on entry level to high end bicycles
• Following shop standard procedures on take in and dispatch of new bicycles and repair tickets, with careful attention to all aspects of the bicycle
• Providing customers with clear communication (in person and over phone) to address service needs, clarify challenges, and report on repairs made
• Leading collaborative work with coworkers to ensure a quality repair service and address multiple overlapping deadlines to maintain a highly rated service center
• Managing personnel and shop duties during closing and opening shifts

Collegeville, MN

• Liaised between supervisors and custodial staff to ensure that every area had cleaning supplies
• Navigated around campus to ensure timely delivery and removal of cleaning supplies and furniture
• Adapted to different challenges day to day, as new items arrived to be fixed or needed to be removed
• Applied problem solving skills to fix any custodial equipment or furniture that needed to be repaired

Duluth, Minnesota, United States

• Assisted in the restructuring of store areas, including remerchandising
• Ensured that customers had a pleasant experience in the store and found what they needed
• Operated the Ship for Store department including picking items off the store floor and packing them for shipping
• Cultivated a positive store environment through communication with coworkers

Duluth, Minnesota, United States

• Communicated between other members of staff and customers to ensure a smooth retail experience
• Provided customers service for a variety of different types of sports
• Experienced a wide range of retail job skills including cashiering, stocking shelves, and stock balancing