Christopher C. Email & Phone Number

San Francisco, California, US

I currently hold the position of AVP, leading the AMER Platform team for Salesforce.

Burlingame, CA, US

Mountain View, California, US

San Francisco, California, US

Promoted to lead a team of 3 RVPs and 21 Account Executives focusing on Platform (PaaS) sales for the largest enterprise accounts (Google, Amazon) for the Communications, Media, and Technology (CMT) segment. Resonsible for the highest segment of Annual Order Value (AOV), delivering $80M+ in annual contract value.

San Francisco, California, US

Led team of 16 Senior Account Executives to drive Salesforce Platform sales in various account segments, attaining 57% growth in newly created segment, 157% of a $14M goal (~$22M), and 102% of $40M quota with 40% growth. Won the Manufacturing market during company pivot to a vertical alignment with clients including 3M and PG&E, achieving 103% of goal.

San Francisco, California, US

Achieved 165% of quota by boosting revenues for this autonomous Salesforce company’s PaaS that provides services and tools to build, run, and scale web and mobile apps in the Cloud.

Boston, Massachusetts, US

Managed Tier 1 accounts for Goldman Sachs, Wells Fargo, and Schwab. Recognized as the Top Performer in Q3 with 55% of the company’s total revenue globally. Became the first rep to sell 3-year term contracts, building and managing a pipeline of $4.3M (3X previous year) by opening new enterprise accounts and expanding revenues from existing customers..

San Francisco, California, US

Led the ECS team to manage portfolio sales across industries, achieving 3X quota in FY2013. Ranked in the top 1% for the entire Americas territory, as #11 of 1716 AEs, and as the #1 performer out of 60 AEs. Won President’s Club by securing a large sale at Roche/Genentech and closing a total of $3.6M in sales against a $1.2M quota (304%) for FY2013.

Bozeman, MT, US

• Managed sales of RightNow CRM product line to mid-market companies, exceeding sales goal in the first full year, including a Q3/07 achievement of 235% and $1.8 million in contract value for the year.
• Closed the team’s largest deal in 2007, a 1000+ seat call center reference account, by stealing the sale away from a larger, better known competitor at the last minute.
• Introduced new sales concepts and tools including a new Pilot approach, the “User Month” pool concept, and templates for demo guides, ROI, and EBC agenda.
• Delivered presentations regarding the details of the 1000 seat sale, as well as new sales techniques, to division and world-wide audiences as training initiatives.
• Closed 150% of renewal revenue available, maintained a pipeline of nearly 4 times quota, and secured new clients to surpass all assigned goals.

Austin, Texas, US

• Provided technical sales support for the Contact OnDemand module, an extension of Siebel’s hosted CRM product suite which enables companies to provide support via voice, voicemail, e-mail, chat, and the Internet.
• Evaluated account needs and developed sales strategies to win the technical evaluation and achieve annual revenue goals of $10 million.
• Managed two Tier 2 engineers, assessing level of effort for each project, assigning tasks accordingly, and ensuring successful follow-through (promoted to lead position after only a few months).
• Set proper expectations during the sales cycle to attain customer satisfaction.
• Exhibited a superior level of technical architecture presenting the features, competitive advantages, and business benefits of products.
• Developed and delivered a Contact OnDemand certification and training program for engineers.

Chesterfield, MO, US

• Senior Sales Engineer (11/02 – 06/2004)Sales Engineer (06/00 – 11/02)Collaborated with Sales to qualify, strategize, and provide technical resources to increase sales of Clarify solutions, high-end enterprise-wide.
• Performed analyses of business process flows, conducted customer gap analyses, and developed recommendations for customers.
• Delivered tailored solutions based on prospect’s specific business needs, building technical relationships and credibility within accounts.
• Introduced and integrated IT Infrastructure Library (ITIL) compliance within Clarify product line, providing proof of concept to win a huge sale away from a key competitor.
• Generated individual sales of $1-10 million, with over $900K in first full quarter as sales engineer, and promoted twice in 18 months, from inside sales engineer to senior level corporate (outside) sales.Senior Market.
• Exceeded quota consistently every quarter, received promotion to Senior Market Developer within six months, and assumed responsibility as Team Lead for the Western Region.

Bachelor Of Science, Business Administration & Computer Science

High School