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• Managed IT infrastructure including Network LAN, WAN, Software development, ERP applications, telecommunications, various third party applications and IT help desk.• Instituted Steering Committee to align IT initiatives and improve organizational operations.• Managed all IT vendor relationships, negotiated related contracts and created annual IT business plan and budget reflective of corporate and business unit initiatives.• Implemented hardware and software upgrades to several mission critical applications.• Established change management and help desk solutions and policies.• Developed and instituted formal IT processes, policies, and procedures to help the company attain and maintain ISO 27001 Information Security Management System certification.• Developed strategic and tactical goals for corporate information systems.• Managed IT personnel and full lifecycle of information technology infrastructure, ERP, applications and services.

• Assuming responsibility for the project as a whole and leading the team, • Employing relevant project management processes,• Planning, delegating, monitoring and control of all aspects of the project, and the motivation of those involved, to achieve the project objectives within the expected performance targets for time, cost, quality, scope, benefits and risks. • Diagnosis, Troubleshooting and Repair, Resource Management• Lotus Domino Convension Project (Notes Client applications convert to Web application (XPages & .NET)

This project is DASK SAP CM (SAP Claim Management) where DASK claim operations are managed.

• Project and Resource Management• Customer Service Management, Customer Satisfaction Enhancement• Cost-Reduction Strategies and Tactical Planning, Complaint Handling & Resolution• Teambuilding & Training, Diagnosis, Troubleshooting and Repair• Configuration and Implementation System Analysis, Design Solutions• System integrations (DB2, Oracle, .NET)• Business Analysis• Agile & Waterfall Methodologies• Vendor Management PROJECTSo Akbank Inspection and Planning Project, Akbank Inspector Assessment and Control Project, Corporate Credit Follow-Up Project, Inspector Budget Planning, Follow-Up and Reporting System Project, Secure Connection Project, Phone Systems Follow-up and Reporting project. o DASK (Turkish Natural Catastrophe Insurance Pool) Projecto Vodafone Lotus Notes to Oracle BPM Conversion & Integration Project• Lotus Domino Conversion Project (Notes Client applications convert to Web application (XPages & .NET)

• Lotus Notes and ASP.NET application development, • Business Analysis and Process Planning,• Project Management and Team Leading,PROJECTSo Shipment Tracking System with Barcode Systems (Domino Application integration with the Shipment Company) o Company Survey Applications (ASP.NET)o Software, applications requirements and process planning.

• Business Analysis and Process Management, • Domino Server Administration and Maintenance, • Lotus Notes Application Development and Maintenance, • Linux HPC(High Performance Computing)PROJECTS: o Personal database, Customs database, Cars Stocks database, Agreement database, Chancellery database, Survey database, Hardware and Software inventory database, Invoice database, Construction database, Meeting database, Phone book databases, Traveler, cash, Bus Sales database, Supplier Change Requests database, Prototype, Request database, etc.)o Blackberry Enterprise Server Integration, o Replacement Blackberry EPS with Lotus Traveler,o Lotus Notes Smart Upgrade,o Linux Cluster and Cluster Management Upgrade,o Lotus Domino Conversion Project (Notes Client applications convert to Web application (XPages & .NET)

• Application Development and Maintenance (ASP, ASP.NET)• Customize Microsoft CRM interface and infrastructure of CRM system, • MS Exchange Server, MS ISA Server and MS Server 2003 Administration, • Network and Server Management, • Finite Element Analysis and Computer Aided Engineering Software Support,

• Network installation and management,• Design architecture of schools and hospitals• Create network infrastructure,• Windows Server management