Cuong Nguyen Email & Phone Number

Silicon Valley

• Run CAT5/6/6a and Fiber cable for servers, switches, and routers
• Terminating and Testing CAT5/6/6a and Fiber cable
• Facilitated network deployment of customer’s network with a specified rack and stack criteria along with complex patching scheme to include permanent infrastructure
• Managed hot-cut/migration of active circuits in a data center environment to include an end-of-life service and to migrate to the new services offered
• Manage vendors and projects to support customer’s request, i.e. Pre-wire, cage buildout or electrical buildout
• Basic maintenance and troubleshoot issues on IT equipment, HVAC, CRAHs, Chillers, Cooling Towers, Generators, UPS, Ring Bus, PDUs, RPPs, security equipment, and site electrical equipment

11 Great Oaks Blvd San Jose, CA 95119

• Run CAT5/6/6a and Fiber cable for servers, switches, and routers
• Terminating and Testing CAT5/6/6a and Fiber cable
• Troubleshooting various fiber optics
• Fusion splice single mode fiber and multimode LC and SC connector type
• Provide superior quality assurance of wiring installation using test sets such as Fluke DTS, OTDR, and Viavi MTS 5800.
• Basic troubleshoot issues on server

150 S 1st St San Jose, CA 95113

• Run CAT5/6/6a and Fiber cable for servers, switches, and routers
• Terminating and Testing CAT5/6/6a and Fiber cable
• Provide superior quality assurance of wiring installation using test sets such as Fluke DTS and OTDR
• Basic troubleshoot issues on server
• Installing and removing cabs, servers, and network and infrastructure equipment
• Building wire support and cages for clients

5201 Great American Pkwy Ste 122

Recognize and address critical alarms that come through our monitoring console and coordinate resources for priority 1 global outages when they occur.Assisting and resolving customer issues over the phone, through email, or through our CSR ticketing system.Perform OS upgrades and server maintenance as a team and by myself.Utilizing my skills with Windows.

Palo Alto, California, United States

• Providing quality customer service by conducting multiple transactions with accuracy
• Originating and servicing consumer and residential lending products, business lending, and various banking products and services
• Developing and building strong relationships with clients through sales techniques and increasing knowledge of complex product offerings
• Managing multiple projects/tasks varying complexities. Providing exceptional client services along with integrating businesses, and information solutions
• Consulting clients with appropriate loan programs and procedure
• Marketing new client referrals within the Vietnamese Community to increase sales production

5340 Thornwood Dr San Jose, CA 95123

• Expert in Life Insurance policies sales
• Developing growth, sales marketing plan and collaborating with team members
• Meet potential clients and gave detailed information about the features and advantages of policies offered
• Plan for renewals and set a marketing strategy
• Taking directions and see a project/task through to completion
• Suggesting the amount and type of coverage according to the analysis of client’s situations and utilized influential sales techniques

Santa Clara, California, United States

• Providing quality customer service by conducting multiple transactions with accuracy
• Originating and servicing consumer and residential lending products, business lending, and various banking products and services
• Developing and building strong relationships with clients through sales techniques and increasing knowledge of complex product offerings
• Managing multiple projects/tasks varying complexities. Providing exceptional client services along with integrating businesses, and information solutions
• Consulting clients with appropriate loan programs and procedure
• Marketing new client referrals within the Vietnamese Community to increase sales production