Support Team Manager
CurrentKey responsibilities include:1. Order Management in CRM Optimize the creation and management of work orders using Method CRM, ensuring precision and timely updates to support seamless operational workflows.2. Actional InsightsCompile and analyze comprehensive monthly and daily actionable insights to improve business value and help in strategic decision-making.3. Lead ManagementManage new and existing leads, ensuring they are accurately documented, promptly followed up, and effectively integrated into the sales pipeline to maximize conversion rates.4. Client Relationship ManagementBuild strong client relationships by maintaining consistent and professional communication, sending timely pre- and post-completion emails to ensure client satisfaction and drive repeat business.5. Materials Tracking and Inventory Control Manage and track the details of installed materials, maintaining accurate records to support efficient inventory management and precise project costing.
