Curtis Diep Email & Phone Number

Toronto, Ontario, Canada

○ Managed Facilities and Operations portfolio consisting of over $100M annual supplier spend○ Received spend reports, cleaned and processed reports○ Managed data quality and reporting○ Analyzed price proposals from suppliers and gave recommendation whether to accept/reject the proposal○ Forecasted sales for the upcoming year/period based on historical sales and other factors○ Researched the market/competitor offerings as part of analysis○ Engaged suppliers to adhere to supplier contract and obligations○ Participated in supplier orientations, business reviews, debrief meetings

Toronto, Canada Area

○ Managed the enterprise’s Big Data portfolio which had 40+ new intake requests/month○ Facilitated project status meetings with business and technology stakeholders to engage partners and gather requirements○ Coordinated and consolidated project cost estimates using Microsoft Excel so management can make a decision to proceed with or cancel project○ Created and presented decks for the portfolio biweekly and answered inquiries to bridge understanding and communication○ Developed the intake process by making recommendations and testing to improve quality of service○ Data management and organization of SharePoint files and artifacts so they can be retrieved by users easily

Toronto, Canada Area

○ Managed a $500K annual budget for the Enterprise’s Mobility Program while providing service to 1000+ clients on account○ Investigated and resolved client inquiries relating to billing, account, and plan changes to ensure client satisfaction○ Prepared monthly financial statements including expenses, inventory counts, and insight analysis○ Prepared journal entries at the end of the month to balance financial statements○ Performed vendor governance to ensure vendor's services adhered to SLA and contract

Toronto, Ontario, Canada

○ Held roles in several team functions: Billing, Inventory Management, Procurement, thus gaining a unique Procurement experience○ Prepared account reconciliations to maintain good standing status○ Coordinated with Accounts Payable team to ensure accurate and timely payment of invoices○ Collaborated with vendors in the procurement and delivery of telecommunication devices○ Improved a process in the Ordering System resulting in 2.5 hours saved per month for the team○ Created SOP documentation for a procurement position, reducing training time by over 50%

Toronto, Ontario

○ In charge of invoice database (MS Access)○ Gathered aggregate data to answer inquiries from directors○ Wrote SQL statements to create automated accrual report on invoice status○ Prepared monthly accrual report and reconciliation○ Processed invoices and tracked billings from vendors

Toronto, Ontario

○ Tackling college and university course problems directly with students everyday○ Taught a weekly SPSS tutorial to class of 25 students ○ Developed metrics for Sign-in System (Microsoft Access)

○ Communicated with developers to program output to satisfy business requirements○ Application changes required testing in three environments: DEV, UAT, PROD○ Admin for trading application used by traders and upper management

Toronto, Ontario

○ Web Development in HTML (creating WikiPage as project)○ Learned SDLC○ Creating process flows, diagrams, ERD in Microsoft Visio○ Write test case, and test with HP Quality Centre

○ Analyze business/technical requirements ○ Serviced internal customers○ Implement business plans and solutions

○ Preparing taxes for individuals in Canada○ Maximizing clients' tax return claims

○ Math and Gym teacher for elementary-grade students○ Camp leader responsibilities

Richmond Hill, Ontario

○ Customer Service○ Organization and time management skills○ Designated leader for training new staff

Bachelor Of Mathematics, Mathematics And Business Administration

Activities and Societies: Orientation Leader, Basketball Intramurals, Investments Club

Education record