Curtis Hampton Email & Phone Number

East Naples Middle School

Ft. Myers, Fl

Increased the spa operational revenue from 10% to 120% in the first year through competitive intelligence and market penetration.Maintained industry top hospitality and spa service standards through, on-site education, troubleshooting, and problem resolution.Manage accounts payable/receivable and account reconciliation.Targeted local clientele; planned and executed all local marketing, PR, and promotional events. Raised percentage of local clientele from 12% to 52%.Implemented standardized ordering procedures decreasing overhead costs by 15%.

Ochopee, Fl

Liaised between AMIkids corporate office, AMIkids residential program, local Board of Trustees, local school district, community, State and Federal agencies developing positive relationships.Performed essential controls on record keeping including personnel files, payroll, accounts receivables and payables, medical billing, banking and student information. Accurately drafted and submited documentations and information in support of the program reporting and/or request from state and federal agencies.Monitored and maintained record keeping of all appropriate certifications, licensing and educational requirements.

Acquisitioned new accounts increasing revenue by over $24 million and recommended strategies that increased sales effort and its efficiency by over 60% annually, resulting in four promotions in six years.Amplified the skilled candidates group by 37% through aggressive recruiting.Created and facilitated Focus on Service Spirit training program for leadership and management to 92 employees and senior management. Program increased retention of line management from 9% to 15% and reduced voluntary turnover from 45% to 11.5%.Conducted technical and quality audits and developed training programs, including Affirmative Action Hiring Policies.

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Masters, Business Administration 2012; Human Resources

Bachelor Of Science, Business Management

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services