Utilize photography, video production, custom business applications and graphic design to help customer achieve their goals.

ACCELERATED CUSTOMER GROWTH through website and internet search engines for Symtech Corporation's Headlamp Alignment and Headlamp Restoration products by providing an on-line presence via the Symtech Corporation Website.INCREASED EFFICIENCY OF TECH CALLS 60% by producing on-line product videos showing how the products are used, which cut down technical calls from the end user by showing them how to use the equipment. RAISED CUSTOMER SATISFACTION LEVEL by implementing on-line ordering system for parts and chemical replenishment.GRAPHIC DESIGNEXPEDITED NEW PRODUCT BRANDING TIME TO MARKET by developing package design, layout and labeling for all Bright Solutions products (8 different products/packages) in house for a "re-branding" of the complete line of products.HEIGHTENED CUSTOMER AWARENESS OF NEW PRODUCT LINE of fluid exchange machines available from Symtech Corporation by creating informative brochures for print and email to existing customers as well as new customers. Symtech had been known for headlamp alignment and restoration equipment only.FASHIONED INTEREST GENERATING trade show display backdrops and racking layout in a manner that was roomy enough for products, product brochures and videos as well as potential customers. This was achieved using a 9 panel display that stood 9' tall and 30' wide. EDUCATED CUSTOMERS ON PROPER USE AND MAINTENANCE of products by creating informative demonstration videos for all products. Videos are available on the website and on CD.

DRAMATICALLY INCREASED COMPUTING EFFICIENCY 40% across all workstations by setting up a file server to hold the company database and shared files. Prior to this the workstations were all networked through the windows networking tool, using the owner's workstation as the database server. All workstations were sharing multiple folders on the same drives which drastically slowed down each workstation.ELIMINATED INACCURACY & INCREASED EFFICIENCY IN ACCOUNTING DEPARTMENT 87.5% by developing custom software to sort through sales invoices and issue sales commissions to the sales reps. This was a process that accounting was doing by hand, taking two days to do it. With my software in place, the time was knocked down to less than one hour and guaranteed to be accurate.PROVIDED ACCURATE SALES REPORTS by creating custom software to produce total sales by sales rep and compare them to the same time period from the year prior visually showing the percentage of increase or decrease in sales. Prior reports included non revenue generating entries thereby producing inflated sales figures within the report.INCREASED ACCURACY OF INVENTORY CONTROL by implementing custom software designed to produce a report showing what parts need to be ordered based on the number of units being built, number of units on backorder, and number of parts currently on POs.IMPROVED EFFICIENCY OF SHIPPING DEPARTMENT 20% AT MINIMAL COST by setting up UPS shipping terminal in warehouse and automating the processing of all paperwork involved. The entire system (PC, Printer and Thermal Printer) was paid for by UPS with the exception of the ShipGear software. All labels are supplied by UPS at no charge.

Television production of High School sports to air on local cable network. Tasks performed included filming, editing, directing, and creating show intros.

Webmaster in charge of e-store and eBay store as well as adding new products to the website and updating eBay store using automated scripts to grab product info from database and automatically upload to eBay store using XML and ASP. IT and help desk in charge of setting up new users on the network, trouble shooting network issues and helping users with any problems they may have with their workstations.