Curtis Robichaud Email & Phone Number

Canada

New Brunswick, Canada

Supported Chatr prepaid cellular provider, aiding in resolving customer issues ranging from technical, to financial in nature. Eventually raised to the position of SME (subject matter expert) in providing added support to fellow customer facing agents answering a variety of inquiries.

Upper Kingsclear

R&D

New Brunswick, Canada

• Completing the lab assignments ahead of the class and compiling detailed notes concerning the procedure and results, so as to provide aid and input to the rest of the class during official lab times.
• Transferable skills include obtaining consistent data in order to provide a baseline marking scheme, performing procedural tasks independently with little oversight.

New Brunswick, Canada

• Beginning as a Customer Service Associate; then receiving increased responsibility to complete office clerk duties.
• Duties include office paper work, compile daily over and shorts, fill out orders for inventory, process order invoices, trouble shooting technical issues, and training new employees.
• Also prepare daily food, clean/ organize the front & back store area, and provide a warm and amiable presence when dealing with customers.
• Transferable Skills include multitasking… Show more Beginning as a Customer Service Associate; then receiving increased responsibility to complete office clerk duties.
• Transferable Skills include multitasking, accounting for daily income, & maintaining a clean store and workspace. Show less

New Brunswick, Canada

• Hired by NB Power on a transformer inventory project. Duties included navigating New-Brunswick to specific transformer locations and taking photographs of the transformer and nameplate.
• From these photographs various data criteria was collected and inserted into transmission line specific spreadsheets for later use.
• Transferable skills included self-motivation with little supervision, problem solving skills, teamwork, time management, data entry, advanced use of Microsoft Excel, and… Show more
• Transferable skills included self-motivation with little supervision, problem solving skills, teamwork, time management, data entry, advanced use of Microsoft Excel, and hundreds of hours of driving experience in both.

New Brunswick, Canada

• Hired by NB Power on a transformer inventory project. Duties included navigating New-Brunswick to specific transformer locations and taking photographs of the transformer and nameplate.
• From these photographs various data criteria was collected and inserted into transmission line specific spreadsheets for later use.
• Transferable skills included self-motivation with little supervision, problem solving skills, teamwork, time management, data entry, advanced use of Microsoft Excel, and… Show more
• Transferable skills included self-motivation with little supervision, problem solving skills, teamwork, time management, data entry, advanced use of Microsoft Excel, and hundreds of hours of driving experience in both.

New Brunswick, Canada

• Specializing in the troubleshooting and support of Avaya’s Interaction Center, a multichannel contact center software integrating voice over IP telephony, instant messaging, and email systems.
• Daily duties included communication in the form of email and/or group phone meetings with contracted customers, analyzing server logs for precise error instances, in order to provided diagnosis for improper functioning.

Bachelor'S Degree, Electrical And Electronics Engineering

Electrical, Electronic And Communications Engineering Technology/Technician