Curtis Tom Email & Phone Number

North Chicago, Illinois, United States

• Manages outside service provider, supporting • Reviews monthly US rent files, and coordinates internal approvals and authorization for funding• Reviews and approves US subtenant invoices and collection efforts• Quality control reviews of abstraction, lease data, rents, and reports• Review current procedures; created process manual and will continue to refine and update• Responds to internal and external stakeholder requests for information on the real estate portfolio

Chicago, Illinois, United States

Mentored direct reports, and supervised account teams of up to twelve associatesContinuously refined best practice procedures and updating playbooksMonitored the timely delivery of recurring reports, and developed ad hoc reports for specific needsDeveloped essential graphics for business review meetings using Power BIEnsured compliance with the requirements of the client service agreementProficient with multiple databases (CoStar, HarborFlex / Apex, ProLease, SAP, and Visual Lease

Chicago, Illinois, United States

• Completed 106 transitions over 10 years, from 50 to 1,300 leases for domestic and global accounts• Partnered with sales teams for new client acquisitions, and participated in presentations• Collaborated with other service lines to provide a holistic client transition experience• Proactively identified risks to deadlines during transition projects and offering mitigation options• Worked with Technology to incorporate each client's specific needs for the database• Coordinated abstraction and proofing of new leases or assisted with data migration of from legacy systems, including international leases in multiple languages• Provided change impact assessments, gap analyses, RACI charts, and weekly status updates.• Developed internal process improvements for both transitions and ongoing operations

Chicago, Illinois, United States

• Met with clients during sales pitches to explain best-practice policies and procedures• Coordinated the abstraction, translation (if necessary), proofing, and database implementation for domestic and global accounts• Provided progress reports on the change management to not only the client partners in detail but also in broader scope to client management• Worked with Technology to incorporate each client's specific needs for the database• Managed teams of lease administrators for data and financial management of client portfolios, including overseeing recurring financial obligations, budget assistance, and coordinating rent processing for multiple countries• Developed and implemented internal process improvements for both transitions and ongoing management operations* DTZ merged with Cushman & Wakefield in 2015

Chicago, Illinois, United States

Managed lease administration accounts for portfolios of various sizes from 200 - 1000 locations, for both data management as well as rent processing.Managed teams for larger lease administration accounts. Developed custom reports for client needs, and participated in client status meetings.* DTZ bought out UGL Equis in September 2012.

Chicago, Illinois, United States

Managed lease administration accounts for portfolios of various sizes, for both data management as well as rent processing.Managed teams for larger lease administration accounts. Developed custom reports for client needs, and participated in client status meetings.*UGL group bought out Equis Corporation in July 2006.

Chicago, Illinois, United States

Abstraction of leases into various databases such as Skyline and HarborFlex.Primary lease administrator for several small accounts.

Doctor Of Law - Jd, Law

Education record

Hs Diploma