Curtis Walker Email & Phone Number

Norwalk, Ohio, United States

As a Field Consultant at Syniti, I show organizations how they can save time and money on their data initiatives as well as improve the efficiency of their business processes. At Syniti, we solve complex enterprise data transformation challenges by combining data expertise, intelligent software, and packaged solution accelerators to yield certain and.

Charlotte, North Carolina, United States

Work with Stakeholders and POs to determine company business needs, Improvement of Quality and Automation Opportunities, working towards the company’s goals. Develop Critical Application Monitoring to proactively catch issues to prevent SDEs. Meet with Stakeholders to discuss Goals, Common Issues, and expectations for QAC team. Work Task from Jira board to.

Davidson, North Carolina, United States

• Work daily in Active Directory to create User Accounts, Shared Mailboxes, Security Groups, Distribution Groups, Shared Folders and Resources.
• Create, Monitor and Maintain Site Codes and OUs using Active Directory and PeopleSoft
• Provide Outlook and Skype access and troubleshoot if users are unable to connect
• Ran Scripts to Actively monitor and add bulk users to groups in Active Directory
• Granted VPN access to users and made sure they were in the correct group for certain VPN access. Used MobilePASS to monitor VPN account activity and troubleshoot any issues that occur with Cisco Anyconnect
• Provided access to Citrix Users and troubleshoot any issues with Citrix login and Applications.

Cary, North Carolina, United States

• Provide level 2 technical support remotely to Gulfstream Employees
• Work with Vendors to resolve compatibility and license issues with software
• Work with Vendors on implementing new Software into the Environment. Followed the Lifecycle of the Software to ensure successful implementation of new software.
• Worked with Asset Management team to Acquire Purchase Orders for new software and devices and fully setup Desktop/Laptops from start to finish
• Used SCCM to re-image computers when needed or to put the initial image on new computers. Restore user data from USMT file and also created profile backups to a server location for user data restore
• Used SCCM to App Deploy tool to deploy software to computers. Troubleshoot when Applications do not install through software center by evaluating the error codes

Raleigh, North Carolina, United States

• Provided Remote Tier 2 Technical support for Apple computers and IOS Devices
• Troubleshoot Software Escalations from Tier 1
• Re-Imaged Mac computers with Operations Systems: (10.6, 10.7 and 10.8)