Curtis Potts, Ccep, Lpec Email & Phone Number

Woodstock, GA, US

Alpharetta, Georgia, United States

Lead a team of compliance professional who empower a risk-based culture. Establish strategic goals, plans and objectives for the organization and make strategic decisions based on company goals and objectives. Analyze, address and resolve compliance issues. Provide oversight and support to TU Consumer Interactive on compliance-related matters. Compile and.

Alpharetta, Georgia, United States

Lead a team of compliance professionals who empower a risk-based culture. Participate with senior management to establish strategic goals, plans, and objectives for the organization and make strategic decisions based on company goals and objectives. Analyze, address, and resolve compliance issues. Provide oversight and support to TransUnion Consumer.

Alpharetta, Georgia, United States

Managed a small team of compliance advisors within the TransUnion Compliance Advisory group. Responsible for associate development, training, and reporting. Handled elevated concerns from my associates who managed the Insurance/Driver History business unit. Responsible for various compliance matters including ensuring the BU's compliance program was.

Roswell, Georgia

Responsible for various compliance matters including state licensing of Alternative Data Business Unit (BU), Ensured the BU's compliance program is functioning within TransUnion's global program, facilitated periodic compliance risk meetings, assisting with research and response of regulatory complaints including those from the CFPB or state AGs, completed.

Roswell, GA

Responsible for various compliance matters including state licensing, managing the company's compliance program, facilitating monthly Executive Regulatory Oversight meetings, assisting with research and response of Regulatory Complaints including CFPB, internal audit of company processes, policy creation, ensuring associate awareness of new and existing.

Roswell, GA

Responsible for providing legal support for various projects and corporate transactions; maintaining legal records, insurance renewals, contract creation and management as well as serve as primary point of contact related to certain legal matters for the company. Other general responsibilities include assisting with administrative support in various.

Tracked, researched and responded to elevated consumer disputes including litigation. Analyzed complaint data for trends and then communicated that analysis to company executives. Assisted internal client's with legal issues under supervision of attorneys. Drafted various legal documents including state required collection notices. Specialized in the.

Management of up to 14 associates in the Collections and Customer Service departments. Drafting and implementation of procedure documents. Received elevated phone calls from concerned customers. Reviewed and responded to over 600 credit bureau complaints on a monthly basis. Performed phone call monitors on department associates.

While in Collections, collected on past due accounts ranging from 1 to 120 days past due. Helped customer's resolve their past due balances while developing payment plans that would fit their budget. While in Customer Service, received phone calls from customer's in various account statuses.

Bachelor Of Business Administration (B.B.A.), Finance, General

Education record

Activities and Societies: Marching Band