Curtis Potts, Ccep, Lpec Email & Phone Number

Woodstock, Ga, Us

Alpharetta, Georgia, United States

Lead a team of compliance professional who empower a risk-based culture. Establish strategic goals, plans and objectives for the organization and make strategic decisions based on company goals and objectives. Analyze, address and resolve compliance issues. Provide oversight and support to TU Consumer Interactive on compliance-related matters. Compile and submit compliance related reports to regulators. Regulatory report to compliance and operations executives on compliance related matters and 2nd line monitoring efforts. Work closely with internal audit team on the audit findings and observations. Perform dilligence for applicable mergers and acquisitions.

Alpharetta, Georgia, United States

Lead a team of compliance professionals who empower a risk-based culture. Participate with senior management to establish strategic goals, plans, and objectives for the organization and make strategic decisions based on company goals and objectives. Analyze, address, and resolve compliance issues. Provide oversight and support to TransUnion Consumer Interactive on compliance-related matters. Compile and submit compliance-related reports to regulators. Regularly report to compliance and operations executives on compliance related matters and 2nd line monitoring efforts. Work closely with internal audit team on the audit findings and observations. Perform diligence for applicable mergers and acquisitions.

Alpharetta, Georgia, United States

Managed a small team of compliance advisors within the TransUnion Compliance Advisory group. Responsible for associate development, training, and reporting. Handled elevated concerns from my associates who managed the Insurance/Driver History business unit. Responsible for various compliance matters including ensuring the BU's compliance program was functioning within TransUnion's global program, facilitated periodic compliance risk meetings, assisted with research and response of regulatory complaints including those from the CFPB or state AGs, completed risk assessments related to pending or passed legislation, completed risk assessments of FactorTrust business operations, and managed BU's Business Continuity Program. Provided ongoing advisory support to the Alternative Data BU including handling of all reported compliance incidents.

Roswell, Georgia

Responsible for various compliance matters including state licensing of Alternative Data Business Unit (BU), Ensured the BU's compliance program is functioning within TransUnion's global program, facilitated periodic compliance risk meetings, assisting with research and response of regulatory complaints including those from the CFPB or state AGs, completed risk assessments related to pending or passed legislation, and managed FactorTrust's Business Continuity Program. In addition, to the listed requirements, required to provide advisory support to both the Alternative Data business unit, TransUnion's Auto business unit, and Insurance business unit related to all compliance inquiries, and handling of all reported compliance incidents.

Roswell, Ga

Responsible for various compliance matters including state licensing, managing the company's compliance program, facilitating monthly Executive Regulatory Oversight meetings, assisting with research and response of Regulatory Complaints including CFPB, internal audit of company processes, policy creation, ensuring associate awareness of new and existing policies, training of associates related to applicable laws, and working with the Director of Information Security to complete due diligence of company vendors. Also, providing legal support for various projects and corporate transactions; maintaining legal records, and insurance renewals.

Roswell, Ga

Responsible for providing legal support for various projects and corporate transactions; maintaining legal records, insurance renewals, contract creation and management as well as serve as primary point of contact related to certain legal matters for the company. Other general responsibilities include assisting with administrative support in various company compliance initiatives and perform other duties as assigned in busy legal department.

Tracked, researched and responded to elevated consumer disputes including litigation. Analyzed complaint data for trends and then communicated that analysis to company executives. Assisted internal client's with legal issues under supervision of attorneys. Drafted various legal documents including state required collection notices. Specialized in the ServiceMembers Civil Relief Act, Bankruptcy Laws, Identity Theft, Credit Bureau Reporting (FCRA) and Collection Laws (FDCPA and TCPA). Served as Credit Bureau Reporting Subject Matter Expert in CarMax's Furnisher Rules Working Group.

Management of up to 14 associates in the Collections and Customer Service departments. Drafting and implementation of procedure documents. Received elevated phone calls from concerned customers. Reviewed and responded to over 600 credit bureau complaints on a monthly basis. Performed phone call monitors on department associates.

While in Collections, collected on past due accounts ranging from 1 to 120 days past due. Helped customer's resolve their past due balances while developing payment plans that would fit their budget. While in Customer Service, received phone calls from customer's in various account statuses.

Bachelor Of Business Administration (B.B.A.), Finance, General

Education record

Activities and Societies: Marching Band