Curtis Bingham Email and Phone Number
Curtis Bingham work email
- Valid
Curtis Bingham personal email
Curtis Bingham phone numbers
I help large B2B companies retain more profitable customers. Protect and grow revenue. Minimize customer effort, maximize customer experience. Segment by share of wallet to identify and focus on highest-potential customers. Engage customers for collaboration, advocacy, and growth. Customer executives need a path to customer centricity so successful that their companies' success - through profitability - will inevitably follow. To meet that need, I founded the Chief Customer Officer Council™, the first peer-led advisory group for CCOs. The Council promotes the CCO role as a catalyst for competitive advantage and has helped its members create customer-centric cultures as well as drive profitable customer engagement, the next evolutionary step beyond loyalty.Through my work with Council members and more than 200 chief customer officers, I created the CCO Roadmap, a proprietary, groundbreaking work that contains more than 100 prioritized, critical strategies essential for successful customer-centric initiatives. In addition to my work with the Council, I am a passionate facilitator and catalyst for sustainable, profitable, company-customer relationships. If you have similar or complementary interests, contact me at curtis@ccocouncil.org.Specialties: Customer Strategy, Chief Customer Officer (CCO), Customer Experience Management (CEM), customer engagement, customer acquisition, customer retention, customer loyalty, customer satisfaction, customer value driver analysis, customer-centered growth, customer-centric competitive advantage, customer insight collection & analysis, customer-centric sales & marketing strategy, market research, product marketing, product management, buyer behavior, sales training, marketing performance/analytics
Chief Customer Officer Council
View-
CeoChief Customer Officer Council Jun 2009 - PresentLittleton, Ma, UsI help B2B companies retain more profitable customers. I've worked with more than 200 CCOs in the last 15 years; I help increase retention of the right customers, identify high-potential customers and capture greater share of wallet. I minimize customer effort, improve customer experience, and maximize profits. ||The CCO role is rapidly evolving, growing from only 30 worldwide in 2003 to well over 1000 today. It is becoming a powerful force for driving customer-centric business growth, yet the role is often poorly understood by customers and employees alike.The CCO Council is a powerful and intimate gathering of the world’s leading customer executives from widely diverse industries. The Council helps executives achieve objectives faster and more easily by leveraging best practices. It helps validate and refine strategies and initiatives to avoid experimenting at customer expense.
-
Author Of Cco Council Blog On Customer StrategyCco Council Blog Jun 2009 - PresentInsight, advice, and guidance on customer strategy exclusively for chief customer officers and equivalent customer executives.http://blog.ccocouncil.org
-
PresidentPredictive Consulting Group Jan 2007 - PresentUsYour only sustainable competitive advantage is customer insight.Predictive Consulting Group helps companies discover customer value drivers so they can more easily acquire & retain valuable customers at higher profit margins. We help you get inside the heads of your customers and prospects to find out what they need, want, and are willing to pay for. Using this critical customer insight we can help you:• Guide executive decision making using Customer Value Drivers • Precision-target your most desirable prospects and Acquire them at greater profits • Selectively retain your most important customers and maximize their valueWe start with a Value Driver Audit to determine the product/service attributes that enable your customers to 1) Increase revenue, 2) Decrease costs, and/or 3) Mitigate risks. With this focus you will know unquestionably & incontrovertibly your target market’s hot buttons and will be able to reel in your customers and prospects. -
International SpeakerNumerous Conferences And Events Mar 2005 - Nov 2018An in-demand speaker at leading customer industry events, and Council members often join me in the spotlight based on their unique expertise. Below are some comments from colleagues:“Curtis Bingham is the kind of speaker who audiences love. He is filled with great ideas about how you can improve your businesses through better intelligence. His insights are invaluable.“ - Suzanne Bates | Author of Speak Like a CEO“Curtis is definitely not your usual speaker! Curtis' professional and unique approach to customer valuation held our very dynamic and demanding group spellbound. Once you experience Curtis' presentations you will figure out any way possible to make him an extension of your business.”- Lisa K. Matthews | WPO, Boston Facilitator“Curtis was everything you’d hope for, but often don’t find, in a chairperson. I would highly recommend Curtis in the Chairperson role. He was not only dedicated to the event, but dedicated to the advancement of the customer industry as a whole.” - Kelly Potanka | Producer, IIR USA“Curtis’ passion and enthusiasm for his topic earned him a standing ovation!“ - Eva Doucette | VP, Customer Relationship Management Institute
-
Customer StrategistHolden Advisors Nov 2005 - Jan 2007Concord, Massachusetts, UsLed Fortune 500 firms in discovering customer value & capturing price premiums as they create product/service offers based on quantifiable value drivers, establish premium pricing, and communicate and sell on value across marketing, sales, service, and support • Increased revenue by ~$20MM for Fortune 200 financial services company by quantifying customer value drivers & creating value segmentation/positioning/targeting • Discovered $15MM annual incremental revenue for the largest medical device company using customer research to segment markets and create go-to-market strategy, sales targeting tools and ROI calculators• Created value-based marketing & pricing strategy for the largest small business accounting software company to capture $20MM incremental annual revenue from newly discovered high-value segment• Trained 60-person sales force for a $600MM semiconductor manufacturer to adapt to buyer behaviors & sell on value rather than price to capture a premium. -
PresidentPredictive Consulting Group, Inc. May 2000 - Oct 2005Aided enterprises in increasing customer value, growing revenue, decreasing costs, and increasing loyalty by leveraging in-depth customer insight to drive strategic and tactical decisions, shape marketing and sales, and influence product manufacturing and service delivery • Increased billing rates by 135%, number of clients by 30%, and per-account revenue by 90% for IT consulting firm by creating customer care/reference programs and leveraging to penetrate deeper into existing accounts.• Published the Annual CCO Report of roles/responsibilities/successes of Chief Customer Officers based on extensive research of C-level executives in companies such as Sun, Cisco, HP, Monster.com• Reached goal of 80% referenceable customers for a digital printing firm• Created marketing strategy & segment-specific web- and print-based marketing collateral supporting the $50 million product launch for aerospace and automotive supplier
Curtis Bingham Skills
Curtis Bingham Education Details
-
Lehigh University College Of BusinessMarketing & Finance
Frequently Asked Questions about Curtis Bingham
What company does Curtis Bingham work for?
Curtis Bingham works for Chief Customer Officer Council
What is Curtis Bingham's role at the current company?
Curtis Bingham's current role is Customer Retention | CX | Consultant | Speaker | Mentor | CEO at Chief Customer Officer Council.
What is Curtis Bingham's email address?
Curtis Bingham's email address is cu****@****cil.org
What is Curtis Bingham's direct phone number?
Curtis Bingham's direct phone number is +197822*****
What schools did Curtis Bingham attend?
Curtis Bingham attended Lehigh University College Of Business.
What are some of Curtis Bingham's interests?
Curtis Bingham has interest in Learning More, More.
What skills is Curtis Bingham known for?
Curtis Bingham has skills like Strategy, Crm, Marketing Strategy, Market Research, Marketing, Business Strategy, Customer Insight, Customer Retention, Consulting, Customer Experience, Entrepreneurship, Strategic Planning.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial