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Technology leader with twenty five years of experience implementing, administering and managing Microsoft Windows based environments with a focus on service delivery and systems management activities including change management, patch management, endpoint security administration, asset management, software deployment and regulatory compliance.= Training =+ Leading Agile (Mar 2019)+ ITIL V3 Foundation Course (Mar 2013)+ FrontRange ITSM Foundation (Apr 2012)+ Managing IT Systems with LANDesk Management Suite 9 (Oct 2010)+ ITIL V2 Foundation Course (Dec 2006)+ MS-2400 Implementing and Managing Microsoft Exchange Server 2003 (June 2006)+ MS-2801 Microsoft Security Guidance Training I (June 2004)+ MS-2802 Microsoft Security Guidance Training II (June 2004)+ MS-1560 Updating Skills from Windows 2000 to Windows Server 2003 (Sept 2003)+ MS-2126 Managing a Windows 2000 Environment (Feb 2003)+ MS-2153 Implementing a Windows 2000 Network Infrastructure (Nov 2002)+ MS-2154 Implementing and Administering Windows 2000 Directory Services (Nov 2002)= Operating Systems = Windows Server 2008, Windows Server 2003, Windows 2000 Server, Window NT Server 4.0, Windows 7 Pro, Windows 10 Enterprise, Windows XP Pro, Mac OS X, Mac OS 9= Systems Software =Ivanti Endpoint Manager, LANDESK Management and Security Suites, VMware Horizon, Microsoft Active Directory, Group Policy Management Console, Ivanti Service Manager, FrontRange HEAT, AirWatch, Dell Data Protection, Windows Server Update Services (WSUS), Internet Information Server (IIS), Microsoft LogParser, Baseline Security Analyzer (MBSA), McAfee ePolicy Orchestrator, McAfee VirusScan Enterprise, PGP Desktop, Veritas BackupExec, Dell OpenManage, HP OpenView, WhatsUp Gold, VMWare Virtual Center, MS Virtual PC, Symantec Ghost= Systems Hardware =Dell PowerEdge x86 Servers, Dell PowerVault NAS, Dell PowerVault LTO Tape Library, Dell PowerVault Direct Attached Storage Arrays, Dell x86 Desktops/Laptops
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Global It Support ManagerVistaColumbus, Oh, Us
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Technical Team Leader, Neurodiverse SolutionsCai Jan 2022 - PresentColumbus, Ohio, United StatesLeads and mentors groups of neurodivergent individuals launching their IT careers at a growing regional financial institution headquartered in Central Ohio. Works with team members to develop professional and interpersonal skills required in a modern IT organization. Defines and measures performance metrics and success criteria for diverse set of roles and regularly shares progress with senior leadership at CAI and our client. Partners with client's leaders to ensure that our team members have the enablers required to support their current and future success. The primary goal of this role is to prepare our team members to be highly productive and successful individual contributors when they are converted to full-time colleagues with our client after 10 months of service as member of the Neurodiverse Solutions program. -
Senior Manager, Client Systems EngineeringAscena Retail Group, Inc. Jul 2018 - Dec 2021Columbus, Ohio AreaLeads four (4) global teams of Client Systems Engineers responsible for client systems engineering, systems management, service management, systems integration and automation, and client virtualization infrastructures and tools for all corporate and distribution center locations with 7,000+ managed endpoints and virtual machines at 15 worldwide corporate locations. Defines enterprise standards, roadmaps and policies for all client technologies. Provides expert judgment and direction for the design, development and implementation of client systems, virtualization technologies and related management infrastructures. Provides technical leadership and consultation for enterprise projects. Negotiates multiyear enterprise licensing agreements valued at over $7,000,000 annually. Manages capital hardware, software licensing and maintenance, and project budgets exceeding $3,000,000 annually. -
Manager, Store And Client TechnologiesAscena Retail Group, Inc. Nov 2013 - Jul 2018Etna, OhioLead teams of Client Systems Engineers and Client Systems Analysts responsible for client systems engineering and systems management infrastructures for all corporate, retail and distribution center locations with 16,000+ managed client systems, POS registers and virtual machines at ten worldwide corporate locations and 3,800 retail locations. Defined enterprise standards, roadmaps and policies for all store, client and mobile technologies. Provided expert judgment and direction for the design, development and implementation of client systems, virtualization technologies and related management infrastructures. Provided technical leadership and consultation for enterprise projects. Managed capital hardware and project budgets exceeding $1,000,000 annually. Responsible client systems service delivery for Etna Shared Services Office and Distribution Center location. Representative on LANDESK Enterprise Customer Council.
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Applications Specialist IiAscena Retail Group, Inc. Feb 2012 - Nov 2013New Albany, OhResponsible for administration of FrontRange HEAT ITSM platform. Develop and implement modules to support IT Service Management and delivery processes. Support other shared services business units using FrontRange including Finance, HRIS and Payroll. Responsible for deployment and maintenance of Control-M agents on Windows, Linux and AIX hosts.
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Supervisor, Justice Client TechnologiesAscena Retail Group, Inc. Jul 2009 - Feb 2012New Albany, OhLead client systems and point of sale support team for Tweenbrands/Justice division consisting of seven full time associates supporting corporate and retail store client systems. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security, system configuration management, software deployment and Group Policy administration in a 800+ client system and 3200+ retail point of sale system environment.Lead implementation of LANDesk Management Suite 9.0 and LANDesk Security Suite 9.0 for management of corporate and store environments. Responsible for software deployment and licensing, asset management, system imaging and product evaluations.
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Client Systems Analyst IiiAscena Retail Group, Inc. Sep 2008 - Jul 2009New Albany, OhServed as a tier 3 client systems analyst and as Client Technologies representative on project teams. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security and Group Policy administration in a 600+ client system and 3100+ retail point of sale system environment. Responsible for software deployment and licensing, asset management, system imaging and product evaluations.Level 1 PCI DSS Compliance ProjectDeveloped processes/methods to automate application of service packs and hotfixes, standardize security configurations, deploy antivirus and file integrity monitoring software, and implement a centralized logging infrastructure for 3100+ registers/servers at more than 900 retail locations.
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Client Systems Analyst IiAscena Retail Group, Inc. Oct 2006 - Sep 2008New Albany, OhServed as a tier 2 / tier 3 client systems analyst and as Client Technologies representative on project teams. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security and Group Policy administration in a 750+ client system environment. Provided advanced technical support to end users as needed. Managed annual PC Refresh project, with $300,000 budget, to replace 25% of the company’s client systems.
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Infrastructure Engineer - College Of Veterinary MedicineThe Ohio State University Aug 2002 - Oct 2006Columbus, Ohio AreaResponsible for college-wide server and network infrastructure design, implementation, operations and security. Serve as college’s secondary departmental network administrator (DNA) and technical contact for the university’s central IT services, college affiliates and business partners. -
Client Systems Technician - College Of Veterinary MedicineThe Ohio State University Apr 1997 - Aug 2002Columbus, Ohio AreaServed as service coordinator and support technician for client systems support team during a period of tremendous growth in the college. Deployment expanded from 150 to 600 client systems during this period. Developed and maintained standard system configurations. Assisted in installation and maintenance of network infrastructure. Assisted in maintenance of college-wide and departmental Windows NT domains.
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Instructional Lab Administrator - College Of Veterinary MedicineThe Ohio State University Sep 1996 - Apr 1997Columbus, Ohio AreaImplemented and administered 36 workstation student computer lab. Each workstation consisted of a Power Mac with a PC emulator card. Developed and maintained standard operating system images for the Mac and PC platforms. Implemented Windows 95 system policies. Installed and administered lab network infrastructure. Installed and administered lab network infrastructure. Assisted network engineering and client systems support staff as needed.
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Student Programmer 3 - College Of Veterinary MedicineThe Ohio State University Apr 1996 - Sep 1996Assist end user support staff in implementation and administration of hardware and software for 125 PC and Macintosh workstations. Assisted is administration of Novel Netware and WordPerfect Office servers. Assisted in installation and maintenance of coaxial repeaters and network cabling in four buildings.
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Systems Integration TechnicianSarcom Apr 1995 - Apr 1996Integrated a wide variety of hardware, software and operating systems for custom orders. Administered long term integration projects for corporate customers. Developed and maintained custom system configurations per customer requirements.
Curtis Garrett Skills
Curtis Garrett Education Details
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Engineering
Frequently Asked Questions about Curtis Garrett
What company does Curtis Garrett work for?
Curtis Garrett works for Vista
What is Curtis Garrett's role at the current company?
Curtis Garrett's current role is Global IT Support Manager.
What is Curtis Garrett's email address?
Curtis Garrett's email address is cu****@****ail.com
What is Curtis Garrett's direct phone number?
Curtis Garrett's direct phone number is +177072*****
What schools did Curtis Garrett attend?
Curtis Garrett attended The Ohio State University.
What skills is Curtis Garrett known for?
Curtis Garrett has skills like Active Directory, Windows Server, Servers, Integration, Networking, Windows 7, Security, System Administration, Itil, Hardware, Technical Support, Vmware.
Who are Curtis Garrett's colleagues?
Curtis Garrett's colleagues are Theophilus Cook, Vaughn Smith, Michael Sutcliffe, Michael Perez, Zachary Schudrich, Aleksandr Kotenkov, Sangeeta Mendhir.
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Curtis Garrett
Experienced Business Systems Analyst Bridging It And Business. Skilled In Transforming Processes With Emerging Tech, Demand Planning, And Process Improvement To Drive Efficiency And Strategic ChangeGreater Eugene-Springfield Area2hp.com, hpe.com -
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Curtis Garrett
Trinity, Nc4reconlogistics.com, gmail.com, odfl.com, synchrogistics.com1 +161440XXXXX
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Curtis Garrett
Chesterfield, Va
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