Curtis Garrett Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Leads and mentors groups of neurodivergent individuals launching their IT careers at a growing regional financial institution headquartered in Central Ohio. Works with team members to develop professional and interpersonal skills required in a modern IT organization. Defines and measures performance metrics and success criteria for diverse set of roles and regularly shares progress with senior leadership at CAI and our client. Partners with client's leaders to ensure that our team members have the enablers required to support their current and future success. The primary goal of this role is to prepare our team members to be highly productive and successful individual contributors when they are converted to full-time colleagues with our client after 10 months of service as member of the Neurodiverse Solutions program.

Columbus, Ohio Area

Leads four (4) global teams of Client Systems Engineers responsible for client systems engineering, systems management, service management, systems integration and automation, and client virtualization infrastructures and tools for all corporate and distribution center locations with 7,000+ managed endpoints and virtual machines at 15 worldwide corporate locations. Defines enterprise standards, roadmaps and policies for all client technologies. Provides expert judgment and direction for the design, development and implementation of client systems, virtualization technologies and related management infrastructures. Provides technical leadership and consultation for enterprise projects. Negotiates multiyear enterprise licensing agreements valued at over $7,000,000 annually. Manages capital hardware, software licensing and maintenance, and project budgets exceeding $3,000,000 annually.

Etna, Ohio

Lead teams of Client Systems Engineers and Client Systems Analysts responsible for client systems engineering and systems management infrastructures for all corporate, retail and distribution center locations with 16,000+ managed client systems, POS registers and virtual machines at ten worldwide corporate locations and 3,800 retail locations. Defined enterprise standards, roadmaps and policies for all store, client and mobile technologies. Provided expert judgment and direction for the design, development and implementation of client systems, virtualization technologies and related management infrastructures. Provided technical leadership and consultation for enterprise projects. Managed capital hardware and project budgets exceeding $1,000,000 annually. Responsible client systems service delivery for Etna Shared Services Office and Distribution Center location. Representative on LANDESK Enterprise Customer Council.

New Albany, Oh

Responsible for administration of FrontRange HEAT ITSM platform. Develop and implement modules to support IT Service Management and delivery processes. Support other shared services business units using FrontRange including Finance, HRIS and Payroll. Responsible for deployment and maintenance of Control-M agents on Windows, Linux and AIX hosts.

New Albany, Oh

Lead client systems and point of sale support team for Tweenbrands/Justice division consisting of seven full time associates supporting corporate and retail store client systems. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security, system configuration management, software deployment and Group Policy administration in a 800+ client system and 3200+ retail point of sale system environment.Lead implementation of LANDesk Management Suite 9.0 and LANDesk Security Suite 9.0 for management of corporate and store environments. Responsible for software deployment and licensing, asset management, system imaging and product evaluations.

New Albany, Oh

Served as a tier 3 client systems analyst and as Client Technologies representative on project teams. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security and Group Policy administration in a 600+ client system and 3100+ retail point of sale system environment. Responsible for software deployment and licensing, asset management, system imaging and product evaluations.Level 1 PCI DSS Compliance ProjectDeveloped processes/methods to automate application of service packs and hotfixes, standardize security configurations, deploy antivirus and file integrity monitoring software, and implement a centralized logging infrastructure for 3100+ registers/servers at more than 900 retail locations.

New Albany, Oh

Served as a tier 2 / tier 3 client systems analyst and as Client Technologies representative on project teams. Responsible for systems management activities including implementation and execution of patch management processes, antivirus administration, endpoint security and Group Policy administration in a 750+ client system environment. Provided advanced technical support to end users as needed. Managed annual PC Refresh project, with $300,000 budget, to replace 25% of the company’s client systems.

Columbus, Ohio Area

Responsible for college-wide server and network infrastructure design, implementation, operations and security. Serve as college’s secondary departmental network administrator (DNA) and technical contact for the university’s central IT services, college affiliates and business partners.

Columbus, Ohio Area

Served as service coordinator and support technician for client systems support team during a period of tremendous growth in the college. Deployment expanded from 150 to 600 client systems during this period. Developed and maintained standard system configurations. Assisted in installation and maintenance of network infrastructure. Assisted in maintenance of college-wide and departmental Windows NT domains.

Columbus, Ohio Area

Implemented and administered 36 workstation student computer lab. Each workstation consisted of a Power Mac with a PC emulator card. Developed and maintained standard operating system images for the Mac and PC platforms. Implemented Windows 95 system policies. Installed and administered lab network infrastructure. Installed and administered lab network infrastructure. Assisted network engineering and client systems support staff as needed.

Assist end user support staff in implementation and administration of hardware and software for 125 PC and Macintosh workstations. Assisted is administration of Novel Netware and WordPerfect Office servers. Assisted in installation and maintenance of coaxial repeaters and network cabling in four buildings.

Integrated a wide variety of hardware, software and operating systems for custom orders. Administered long term integration projects for corporate customers. Developed and maintained custom system configurations per customer requirements.