Curtis Hymas Email & Phone Number

Sandy, Utah, United States

Protecting the Dealertrack brand, ensuring consistent, creative execution, and adhering to brand guidelines in all marketing and corporate communications--to not only build recognition, positive associations, and develop preference for products, but effectively disrupt the automotive software industry and establish Dealertrack at the innovative forefront.

Senior role in executing communications and marketing strategies across the company, working closely with marketing & brand teams, corporate communications and customer support executive leadership on cross-departmental strategies, department initiatives, driving award-winning brand and customer experience.

Oversight over techinical publications relating to customer support, knowledge management tools, customer help pages on jetblue.com, internal brand and copywrite, writing and content editing. Experience with HTML and CSS. Integral to driving communications efforts for customer support teams in Salt Lake and Orlando, as well as external channels online.

Integral part of customer support communications team, driving department initiatives and support, including airline irregular operations, family support team emergency response, company-wide policy changes, software updates and rollouts, leadership messages, adering to brand guidelines, and adapting to a variety of audiences internally and externally.