Recruited as the first SVP, Western Region Education, tasked to develop and manage educational conferences, seminars, certification programs, workshops, and online training programs. Concurrently serve as Associate Director of CIB, ICBA's wholly owned subsidiary, managing day-to-day operations, budgets, contracts, and staff. * Built and rebranded Education division, expanding outreach and elevating reputation on a national and state level. Results include 30% increase in new member enrollment and 70% increase in member participation.* Established member retention program for ICBA banks in the West, and increased retention 20%.* Developed new educational curriculum of 50+ courses (In-person and Online E-learning) for community banks in the West, which attracted a national audience—grew course offerings 300% and expanded market penetration from 12 to 50 states.* Managed Political Action Committee (PAC) fundraising activities and events.

Hired to spearhead vendor research and program development with full oversight of Education and Logistics teams. Promoted to President of the for-profit subsidiary in July 2011. Held full responsibility for vendor product portfolio consisting of 16 companies and 25 products and services. * Reinvented virtually all major processes to eliminate redundancy, optimize staff performance, improve offerings, drive member engagement, and build a best practices operation. WESTERN INDEPENDENT BANKERS * Developed, implemented, and managed 200+ education conferences, forums, and seminars/workshops—both online and in-person delivery channels—as well as all Board-related meeting activities and events.* Increased number of education programs and revenues 60%.WIB SERVICE CORP. * Overhauled and streamlined endorsed vendor partner RFP and management process, reducing processing time from 18 months to 6 months that increased revenue and bank product users 100%.

Challenged to manage portfolio of non-performing subprime loans and return them to a performing basis. Managed performance of 45 direct reports.* Reduced overall loss rates and exposure 30%. * Testified as Subject Matter Expert on behalf of the company in courts across the country.• Successfully identified and mitigated risks (credit, operational, reputational) within loan portfolio, which reduced overall loss rates and exposure 30%. • As 1 of 3 Subject Matter Experts (SME) nationwide, routinely requested to provide training across the organization's channels and platforms. Partnered with Training Department to develop a core curriculum and training program.• Testified as Subject Matter Expert on behalf of the company.• Led and coached team of 45 associates to consistently exceed all budgeted performance goals.

Instructor for variety of courses at the Undergraduate level such as Psychology, Statistics, Forensic Psychology, Drugs and Society, Psychology of Gender, and Sociology; Course content, development, class management, and student development.

Instructor for variety of courses within the Psychology & Philosophy Department such as Psychology of Work Behavior, Cognitive Psychology, Learning , Memory and Cognition, History and Systems of Psychology, and Environmental Psychology. Course content and development, grading structure, class management and student development.

Taught a practical understanding of how knowledge and research is created and used within the criminal justice system and the field of criminology. Fostered a development of an elementary competence in carrying out all phases of social science research.

Prepared lesson plans, course outline and curriculum for high school students (9-12) to assist them in preparing for, and successfully passing the Massachusetts Comprehensive Assessment System (MCAS) test; Taught students from various backgrounds, and abilities variety of subjects, such as Geometry, Algebra, Statistics and Probability Methods, Reading Comprehension, Critical Thinking and Analysis, as well as English Grammar and Mechanics.

• Recruited to provide Novell network management for client sites (10 area banks). Developed and tested business continuity and resumption contingency plans. Assisted in determining, testing, and remediating non-Y2K applications.

• Recruited and transformed under-producing Collection Department with high loss ratio by driving process improvements. Implemented credit review process that effectively limited net losses. Acted as Senior VP, Credit Administration as needed.

• Recruited to overburdened Loan Workouts Division and drove efficiencies through process, workflow, and time management skills. Negotiated complex commercial workouts and credit restructures. Liquidated collateral. Managed $500M portfolio.

Recommended appropriate action for liquidation of collateral to minimize losses; Reported, tracked, and reduced expenses and deficiencies; Maintained working relationship with various vendors to achieve desired expectations and established goals.