Curtis Schiller Email & Phone Number

Japan

On-call Field Engineer for Radio Frequency ECM & Counter Unmanned Aerial Systems such as C-AUDS and NINJA.> Performs hands-on preventive and corrective maintenance of networked electronic, electrical, and pneumatic components of four complex integrated multi-vendor systems. Installation, Integration, and relocation of C-sUAS systems as necessary based on using unit requirements. Installation and upgrade of software releases, to include software and network configuration.> Documents maintenance and acquires parts from CONUS and locally via ticketing system. > Conducts periodic inventories and maintains system spares. Gathers data and creates monthly reports of RF contact for remote analysis by government agencies. Provides over-the-shoulder guidance for system users. Prepares systems as necessary for the approach of typhoons.

Internet-Based

Administration and assistance via live, online HelpDesk of member profiles.> Vetted the on-site Memorial profiles of over 300 Navy Medal of Honor recipients along with many other prominent Sailors such as the MCPONs.

Okinawa, Japan

> Conducted site surveys and verifications of Data Center configurations for such clients as AIG Insurance and SS Pharmaceutical of Japan.> Performed installation, configuration, and decommission of network and various IT devices.> Real-time documentation of network configurations, and follow-up reporting of device installation procedures. Repaired special purpose devices such as a pharmacy pill-dispensing “robot”.

Iii Mef Mc Bases Okinawa & West-Pac - For Nswc Crane

Functioned as the lead, independent TSE Field Service Representative in the Western Pacific region of the 3rd Marine Expeditionary Force in support of Panasonic ToughBook-based vehicle Diagnostic and Reference systems. This entailed timely response to Okinawa EMSS and VADS Users, and coordination of issue support with Naval Surface Warfare Center Crane, Indiana when necessary.> On-call support of EMSS, VADS, and other special-purpose military systems deployed on the six main USMC camps of Okinawa, and throughout the Western Pacific. This had included hardware and software issues such as Ruggedized Laptop component replacement, and application User queries. User assistance and demonstration with the proper connection of ToughBook-based systems; via Adapters, to vehicles for Diagnostics testing.> Regular engagement, and timely response to ToughBook Users and Motor Transport Chiefs concerning EMSS and VADS system issues and questions.> On-going location determination and verification of portable EMSS and VADS maintenance devices; systems which are frequently deployed through-out Western Pacific III MEF locations. Logistics coordination with CONUS sources for replacement parts, and shipping of devices requiring off-island Depot Level Maintenance. Application and configuration of regular; usually annual, system software updates.

Hq 1St Maw S-6 / 7Th Comm Bttn / Hq 3Rd Mef Help Desk- Usmc Camps, Okinawa

Installed, configured, serviced, and maintained information technology devices in both client-server and stand-alone environments.> Ensured the proper imaging, installation and configuration of workstation hardware and software for efficient operation on the network.> Used the BMC Remedy Ticketing System to record, document trouble-shooting of, and resolve customer trouble issues.> Installed, configured, serviced, and maintained hardware and software for network services. Integrated multiple information systems in a networked environment, evaluated and resolved customer information system problems, and repairs to maintain mission capability. > Resolved over 1000 Incident tickets in one year, and Assisted with moving along many more sub-command tickets toward closure.> Familiar with Internet Protocol version 4 and 6 (IPv4/6), Virtual Local Area Network, and Network Address Translation (NAT) technologies.> Acted as de facto III MEF Help Desk receptionist and alternated answering front desk phone.

Usmc Camp Hansen, Okinawa

Maintained, repaired, calibrated, and installed the Combined Arms Staff Trainer(CAST) legacy and new Combined Arms Command and Control Training Upgrade System (CACCTUS) computer operating systems, networking equipment, communications systems, and associated peripherals as well as verified system operations and established initial start-up parameters for system usage.> Configured the CACCTUS communications network in order to facilitatetraining and provide units with properly operating communications> Identified and replaced faulty motherboards, adapter boards, and hard drives-expeditiously restoring systems to designed capability. Configured replacement hard drives with operating system software.> Initiated and implemented the off-site repair of equipment under warranty support; greatly minimized system down time while maximizing available assets and saving thousands of dollars. > Renewed spares inventories and maintained technical documentation of system equipment.> Operated and assisted operators of interactive warfare simulation during training exercises.

San Diego And Yokosuka, Japan

Repaired and monitored installation of computers and peripheral devices of the Naval Tactical Data Systems Network System (NTDS).> Maintained 21 Tactical Displays at 98% operability, 24 hours a day, during an arduous 111 day Indian Ocean cruise.> Trained 6 Technicians.

Various Certifications, Information Technology Support

Activities and Societies: Yolo DZ Sky-Diving & Mare Island Naval Station "Computer Club".Computer Operation theory and Tactical Display.

25 Credits- General Education

Activities and Societies: Japan Culture & Language ExchangeStudy of Japanese & General Education.