Muhammad Ahmad

Muhammad Ahmad Email and Phone Number

Customer Success Manager @Repairdesk | Client Onboarding | SAAS Implementation Specialist | xSocialBu @ RepairDesk
chicago, illinois, united states
Muhammad Ahmad's Location
Lahore, Punjab, Pakistan, Pakistan
Muhammad Ahmad's Contact Details

Muhammad Ahmad work email

Muhammad Ahmad personal email

n/a
About Muhammad Ahmad

Hi, It's Muhammad Ahmad!I am a Customer Specialist, having expertise in:Customer Success🎯Onboarding 💹Customer Relationship Management 💻Retention 📄Customer Lifecycle Management 📩I do have a comprehensive experience of 3 years🏆My core value is being a result-driven, expert in increasing revenue by boosting conversions📈Beyond work, my passion lies in table tennis, poetry, and diving into the pages of some good books 📚

Muhammad Ahmad's Current Company Details
RepairDesk

Repairdesk

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Customer Success Manager @Repairdesk | Client Onboarding | SAAS Implementation Specialist | xSocialBu
chicago, illinois, united states
Website:
repairdesk.co
Employees:
62
Muhammad Ahmad Work Experience Details
  • Repairdesk
    Customer Success Manager
    Repairdesk Feb 2024 - Present
    Lahore, Punjab, Pakistan
    At Repairdesk, I excel at:1) Turning customer needs into Upsells and Cross-sells 💸2) Onboarding customers from Start to Success 🚀3) Turning issue-ridden customers into brand advocates 🤝4) Converting churn into cheers 📈By:- Educating customers on value to boost efficiency and revenue🌟- Ensuring thorough setup and multiple checkpoints for seamless adoption🤞- One fix at a time, ensuring utmost satisfaction 🛠️- Proactively engaging with potential churn for secure retention🔄- Professionally tracking and managing every interaction 📋
  • Socialbu
    Client Success Specialist
    Socialbu Mar 2023 - Feb 2024
    Lahore, Punjab, Pakistan
    As a Client Success Specialist, I perform the following responsibilities:-Product Demonstration to Social Media Managers 🚀-Client Onboarding, Upgrades, & Retention 🌟-Managing CRM Pipelines 📊-Helping users with Email & Live Chat Support 💬Some rememberable achievements are:-Increased trial-to-paid conversion from 45% to 73% 📈-Ranked "Great" for client support, with a satisfaction rating of 96% 🏆-Enhanced the Retention rate by 20% 💡
  • Socialbu
    Social Media Manager
    Socialbu May 2023 - Oct 2023
    My Primary tasks as Social Media Manager included:-Content Strategizing-Designing Content Calendars-Campaign Designing-Performance Marketing.That very experience enhanced my critical thinking and strategizing skills to another level. To be honest this experience has boosted my potential and will always be one the best for me.
  • Onyx Studio
    Sales & Client Servicing Manager
    Onyx Studio Nov 2022 - Jun 2023
    At Onyx Studio, we help brands in:-Leads Generation-Email Marketing-Performance Marketing-Social Media Strategy-Content Creation
  • Womac
    Co-Founder
    Womac Sep 2022 - May 2023
    Lahore, Punjab, Pakistan
    I founded an E-commerce women's fashion accessories brand and trying to make it a one stop store. I am Managing all the operations and clientele areas of Womac to achieve excellence in every way possible.
  • Ibex
    Human Resources Intern
    Ibex Jan 2023 - Feb 2023
    Lahore, Punjab, Pakistan
  • Hybrid Trucking
    Business Development Intern
    Hybrid Trucking May 2022 - Aug 2022
  • Apna House
    Social Media Management Intern
    Apna House Mar 2022 - Apr 2022

Muhammad Ahmad Education Details

Frequently Asked Questions about Muhammad Ahmad

What company does Muhammad Ahmad work for?

Muhammad Ahmad works for Repairdesk

What is Muhammad Ahmad's role at the current company?

Muhammad Ahmad's current role is Customer Success Manager @Repairdesk | Client Onboarding | SAAS Implementation Specialist | xSocialBu.

What is Muhammad Ahmad's email address?

Muhammad Ahmad's email address is mu****@****desk.co

What schools did Muhammad Ahmad attend?

Muhammad Ahmad attended Information Technology University.

Who are Muhammad Ahmad's colleagues?

Muhammad Ahmad's colleagues are Hassan Zaheer, Rachid Ghorzi, Muhammad Khalil Moin, Syeda Maria Gull, Pawan Bhardwaj, Muhammad Sajjad Ahmad, Abdulrehman Sultan.

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