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Heather Carr is listed as Senior Customer Support Specialist at HSN, a with 3324 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Heather Carr.
Heather Carr previously worked as Personal Shopper at Self Employed and Life Insurance Broker at Self Employed. Heather Carr holds Business Administration And Management, General from Chattanooga State Community College.
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Heather Carr is a Senior Customer Support Specialist at HSN.
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Deliver exceptional customer service, maintaining a 99% positive feedback rate.Responded promptly to customer inquiries and concerns, ensuring timely resolutions.Expanded clientele base 40% through targeted marketing efforts and customer referrals.Planned and executed efficient delivery routes, achieving a 98% on-time delivery rate.
Boosted sales by 20% in the first year through targeted lead generation and marketing.Analyzed customers' financial situations to recommend appropriate life insurance policies.Educated clients on the importance of life insurance coverage and how it fits into their overall financial plan and security.Implemented efficient organizational systems for managing client files, improving operational efficiency.Maintained accurate records of all interactions, ensuring attention to detail and customer satisfaction.
Managed a high volume of inbound calls, live chats, and emails, prioritizing tasks and navigating multiple systems and customer accounts efficiently.Handled escalated issues, achieving a 99% customer retention rate.Provided above-and-beyond service to customers, ensuring their satisfaction.Acted as a liaison between customers and internal departments, facilitating prompt resolution of issues.Placed outbound calls to follow up with customers and partners, identifying opportunities for upselling and cross-selling.Mentored customer service representatives on tools and procedures, enhancing customer satisfaction skills.
Other employees you can reach at hsn.com. View company contacts for 3324 employees →
Claudia Kemp
Colleague at HsnSt Petersburg, Florida, United States
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Brian Musgrove
Colleague at HsnGreater Tampa Bay Area, United States
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Cynthia Szalkiewicz
Colleague at HsnLivingston, Tennessee, United States
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Charlotte Cooper
Colleague at HsnMurfreesboro, Tennessee, United States
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Angelique Smith
Colleague at HsnGreater Roanoke Area, United States
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Joseph Charles
Colleague at HsnTampa, Florida, United States
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Helen Keaney
Colleague at HsnGreater Tampa Bay Area, United States
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Matthew Garmany
Colleague at HsnJohnson City, Tennessee, United States
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Lilrick Poindexter
Colleague at HsnRoanoke, Virginia, United States
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Berkheimer Wendy
Colleague at HsnClearwater, Florida, United States
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Quick answers generated from the profile data available on this page.
Heather Carr works for HSN.
Heather Carr is listed as Senior Customer Support Specialist at HSN.
Heather Carr is based in United States while working with HSN.
Heather Carr has worked for Self Employed and Hsn.
Heather Carr's colleagues at HSN include Claudia Kemp, Brian Musgrove, Cynthia Szalkiewicz, Charlotte Cooper, and Angelique Smith.
You can use AeroLeads to view verified contact signals for Heather Carr at HSN, including work email, phone, and LinkedIn data when available.
Heather Carr holds Business Administration And Management, General from Chattanooga State Community College.
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