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@cognizant.com
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Rob Denton is listed as Transformer Moderniser Customer Obsessed Director at Cognizant Netcentric, based in London, England, United Kingdom. AeroLeads shows a work email signal at cognizant.com and a matched LinkedIn profile for Rob Denton.
Rob Denton previously worked as Transformation Lead at Cognizant Netcentric and CX Advisory Consulting Lead at Cognizant. Rob Denton holds Ba Hons 2:1 from The University Of Manchester.
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Customer obsessed - I’m passionate about bringing a sense of order and oodles of creativity to 21st century customer chaos balanced with commercial savvy. 25+ years experience encompassing client and agency side challenges in diverse business contexts. A proven innovator, change agent and team player able to collaboratively deliver a brand's vision.Recent experience for global multi billion high street Retailer delivering large programmes across MarTech, Category Management and Supply Chain. An experienced Programme and Projects Leader delivering to time and budget within Waterfall or Agile environments and have also operated under Prince2 frameworks. Regardless of modus operandi I have a track record of getting things done either directly or indirectly via well motivated teams. Also happy to participate in industry panels or carry out speaking engagements on customer experience led innovations. Subject Matter Expert (SME) - Everything You Wanted to Know About CX But Were Afraid to AskSpecialisms:Customer Experience Strategy and Delivery: CX infrastructure - CRM; Data; Digital; Channel & Tech Bid Management & Advisory Support including writing, reviewing, specifying and vendor assessment.Digital transformation - Digital Service Channel Shift Cross-Channel Multi-Device Integrated Experience Procurement - Agency services, Contact Centres, AI, Self-Service, Data Warehousing, Digital services Return on Investment - Business Case Development, EconometricsProduct Recalls Change ManagementSectors RetailTransport & TravelLeisure & HospitalityTechnology Media TelecomsAutomotivePremium / luxury brand experience: Audi, Porsche, ImageM, Amex
Listed skills include Strategy, Digital Marketing, Crm, Customer Experience, and 23 others.
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Leading transformational business challenges for global clients driving forward Omni-Channel objectives. Focused on the WHY, the WHAT and the HOW.Helping clients cultivate brand differentiation in a world of ever fluctuating customer expectations.
London, United Kingdom
London
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Rob Denton works for Cognizant Netcentric.
Rob Denton is listed as Transformer Moderniser Customer Obsessed Director at Cognizant Netcentric.
AeroLeads has found 1 work email signal at @cognizant.com for Rob Denton at Cognizant Netcentric.
Rob Denton is based in London, England, United Kingdom while working with Cognizant Netcentric.
Rob Denton has worked for Cognizant Netcentric, Cognizant, Heathrow Express, Mtr Corporation (Uk And Europe), and Nxet Limited - C2C.
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Rob Denton holds Ba Hons 2:1 from The University Of Manchester.
Rob Denton is listed with skills including Strategy, Digital Marketing, Crm, Customer Experience, Business Development, Team Management, B2B, and Management.
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