Charles Vines, Jr. Email & Phone Number

Remote

Remote

Greater Philadelphia Area

Camarillo, California, United States

1) Is responsible for building web-based training products using detailed technical design documents2) Utilizes HTML & CSS Grid layouts to create web pages for training products3) Ensures layouts are appealing to end-users4) Incorporates text & media assets based on each page design5) Incorporates necessary data tags and properties to add interactivity

Greater Philadelphia Area

Greater Philadelphia Area

Pleasantville, NJ

• Actively support nightly store operations. Execute customer focused strategies, policies and programs using “clean and bright” standards for customer service, quality, health and safety.
• Create and maintain a culture of winning that resonates with associates.
• Improve customer satisfaction by resolving customer issues, complaints and anwering questions.
• Prepare and maintain daily and weekly sales reports using Excel spreadsheets.

• An 8th season Sales and Marketing Training Program designed to increase leads and develop and solidify customer relationships primarily through telephone sales.
• Maintained call logs and created reports using Client Service Management Software.
• Delivered prepared sales talks that increased leads.

• Hands-on orientation and training designed to teach how to deliver superior customer service.
• Provided excellent customer service which resulted in an increase of Enterprise Service Quality Index by 6 percent.
• Practiced proper sales techniques to problem solving and conflict management.
• Increase branch profit through the use of suggestive selling of optional protections products and cost control.

Facilitate all elements of food service. Provided superior service to customers.Maintain adequate supplies of inventory control.

Provide excellent customer service while assisting customers and managing the cash register.Process all inventory including collecting merchandise, categorizing, and replenishing the sales floor.