Cassie Williams Email and Phone Number

Implemented solutions that raised client retention rates, maintaining over 200 clients in the program annually.Drive sales growth, achieving a profit increase of $33,000 within a single fiscal year.Establish a risk assessment process that curtails supplement shortages and boosts related sales by $10,000.Manage gym operations comprehensively, including staff oversight, facility upkeep, and enhancing customer experience, while fostering a welcoming and inclusive atmosphere.

Develop strategic plans for financial growth, marketing initiatives, and sales strategies to enhance business operations.Generated a $23,000 profit increase through process improvements in client onboarding and retention efforts.Enhanced gym membership by developing and executing marketing strategies and referral incentives, leading to a significant membership growth.Introduced cost-reduction initiatives that decreased operational costs without compromising on the quality of services provided.

Increased profit of over $400k between 12 locations through executing company guidelines and implementing resources to enhance franchisees knowledge for better execution. Conducted thorough risk assessments across multiple locations, identifying and mitigating potential security threats to safeguard company assets.Performed regular audits to ensure strict adherence to cash handling and safety procedures, enhancing overall operational compliance.Developed comprehensive training programs that educated staff on security and safety protocols, effectively reducing incident rates.

Oversaw the Assets Protection Department, guiding a team of 15 direct reports in loss prevention strategies and operational excellence.Reduced Inventory shortage, achieving a reduction from $2.8 million to $1.2 million within a two-year period through targeted initiatives.Streamlined expense reporting procedures, resulting in a 45% decrease in annual operational costs while maintaining departmental integrity and efficiency.

Plan, convene and deliver security training courses and workshops designed with the overall intention of improving the competence of relief workers.Keep up to date with developments in training methodology and security issues in humanitarian relief.Ensure the efficient administration and smooth running of the courses convened by the post holder through working with the Learning Support Officers.Work with Assets Protection Training Coordinator and Consultancies Manager to ensure consistency in use of materials and training practice.

Managed a shift of four to nine employees, including a pharmacist and three pharmacy technicians. Responsible for a sales growth culture and a guest friendly environmentHandled every day general business decisions, around human resource processes, money management, inventory controls and employee training and development