Christopher Wall Email & Phone Number

Clearfield, UT, US

Phoenix, Arizona, US

Responsible for overseeing multiple areas, including IT, Development, Business Intelligence, Security, Compliance, Architecture, Project Management, and Product Management. With a focus on driving innovation and optimizing operations, I excel at leveraging processes, technology and mentorship to streamline processes, enhance productivity, and improve.

• Reduced costs by $500,000 after streamlining processes and automation.
• Generated $2M in new business by developing strategic partnerships.
• Controlled a $1.5M ongoing opportunity pipeline.
• Increased customer satisfaction by 15% through customer-centric strategies and initiatives.
• Operated as the contracted CIO for several major customers, including a holdings organization with over 110 portfolio companies and a multi-location franchise.
• Acquired major clients, including 3 enterprise organizations with over 9,000 employees.

American Fork, UT, US

CIO and chairman of the Board of Directors for The Training Room. Providing business and technical leadership as a partner and member of the Board of Directors for an advanced sports medicine facility designed for specialized athletes and individuals in American Fork, Lehi, Pleasant Grove, Lindon, Orem, Provo and throughout Utah County. Our high-end.

• Increased average opportunity by $8,000 per deal through the company’s Pro Services product.
• Administered a $204,000 licensed sales pipeline.
• Controlled 25% of the client portfolio by leading strategic partnerships and alliances.
• Facilitated executive client engagements to identify SWOT and gap analytics, best practices, and services implementation to SMB, mid-market, and enterprise companies.
• Launched a business model for acquired products within the CA telecommunication market.
• Advised the internal company as an SME on business telecom operations and technology.

Ogden, Utah, US

• Saved $270,000 and retained 100% of staff by assembling an employee action committee.
• Spearheaded 26 FTEs and coordinated $2M in annual technology deployment spanning 55 clients by coordinating contract negotiations, projects, customer support, talent, and P&Ls.
• Generated $95,000 in incremental revenue over 6 months after launching new product features.
• Grew product revenue by $331,000 in 12 months by revamping accounting and PM practices.
• Renegotiated 3 vendor contracts to realize $290,000 in cost savings over 12 months.
• Improved productivity by 30% in 6 months by assessing 300 vendors and installing growth KPIs.

Salt Lake City, Utah, US

• Lowered software licensing and vendor support by 55% to save $500,000 annually.
• Controlled a $5M annual technology budget spanning 3,000 clients, including development operations, infrastructure, projects, product development, vendor relations, and P&L.
• Reduced licensing costs by $80,000 through an implemented open-source PBX.
• Enhanced revenue by $150,000 via a speech-to-text call quality solution.
• Boosted telecom uptime from 97% to 100% in 12 months through the RespOrg certification.
• Increased annual revenue by 21% after launching the residential telecommunications hosting service for underserved customers.

US

Full accountability for applying strong analytical, problem solving, and project management skills to support all aspects of the project and product management lifecycle. Managed IT projects from initiation to close including requirements gathering, defining scope and planning, execution and control, tracking/reporting, and stakeholder communication..

Leadership And Management / Professional Education Series

Csis Aas

Education record