Chris W Email & Phone Number

Cambridge, Massachusetts, United States

Working as a Network Support Specialist at LILP for 4+ years.Got the company to start using online text messaging using TEAMs.Worked as an AD Administrator supporting the Corporate Servers and users in house in an AD hybrid environment with Azure AD online.Played a major role in setting up a new network at a new location for all our system from planning to implementation in downtown Boston Huntington Street.Played a major role in moving all our servers to the Markley Group downtown Boston Data Center.Played a major role moving from a hybrid Microsoft Office AD / Azure configuration to an all cloud Azure AD configuration.Played a major role in planning, configuration and all activities to move our temporary location back into our newly renovated original buildings.Currently working with all technologies in keeping the data secure, user security training, user support, network support and in general all things related to the IT HelpDesk and IT Department.Current Technologies: Office 365, HP Aruba Wireless, Watchguard Firewalls, LogMeIn, Quick Assist, Zoom, TEAMs, Zoom Rooms, AV Systems, Zendesk help desk system, Troubleshooting, ProofPoint user training, some Linux, Windows and Macintosh systems.Currently involved in adding over 2000 users to our systems.Setup and configuration of Windows Servers

Boston / Waltham

Network Load Balancing Engineer working on F5 Local and Global Traffic Management Systems. Creating Linux scripts to configure F5 devices to control the flow of internet traffic to the various Data Centers around the world as well as internal traffic within the Data Centers from outside the Data Centers to individual Application Servers. •• Linux and F5 Traffic Management Operating System (TMOS) scripting, troubleshooting and configuration.•• SSL certificate management, troubleshooting and deployment•• Working with the US and International Team members to maintain the Merrill Lynch Internet Traffic Flow

Cambridge, Ma

IBM Technical Exploration Center Data Lab Manager and Administrator 3/2015 – 6/2016IBM Technical Exploration Center Data Lab Manager and Administrator 1/2014 – 8/2014IBM Innovation Center Infrastructure Support Specialist and Server Administrator 4/2011 – 12/2013Network Administration, Server Administration and Data Lab Manager supporting internal computer infrastructure, installing and configuring Intel and Power servers with Windows, Linux and AIX Operating systems for customers and business partners. Supported events and workshops AV and technical needs. Technical support for the IBM Software Sales Teams.•• Oversaw IT Infrastructure, setup hundreds of Windows, AIX and Linux systems for technical engagements (workshops).•• Configured VPN and VLAN technology, set up and configured classes and workshops with Windows 7 and VMWare images, Supported and configured VMWare images to run on VMWorkstation or ESXi Servers.•• Worked on all the new IBM Pure Systems (Pure Data, Pure Application and Pure Flex Servers)•• Managed Inventory, Inventory Audits, Capital Expenses and overall technical support for the department.•• Worked on the team which planned and implemented the IIC and TEC move from Waltham to Cambridge of over 30 IBM Mainframe Racks with Intel, Power and SAN Systems as well as classrooms and network hardware.

Ibm

Network and large IBM server support. Overall Infrastructure support. Technical lead for workshops and events. Intel based, Linux based and AIX based server support, maintenance, setup, configuration, backup, monitor and troubleshooting.Workstation setup, configuration, maintenance and support. Ghosting, VMWare setup and configuration. AV support, installation, configuration and maintenance. Tech lead for offsite IBM events (MIT CHIEF event at MIT in November 2010)

Boston And New York

Contracting out to several agencies and freelancing as a computer troubleshooter / overall tech support specialist; apply IT skills related to CompTIA, Microsoft, Linux, Exchange 2010 and SQL.• Clean virus infected computers, troubleshoot hardware/software problems, install operating systems and software, set up small office and home business networks, move computer systems and set up new systems.• Consult as an IT expert to business and residential customers seeking help with computers, servers, networks or operating systems.• Took several Computer Training Courses (Millennium Training Institute and Microsoft Online)

Project Lead/Senior Systems/Network Administrator for Semper International. Responsible for all IT issues.• Responsible for the entire IT Infrastructure, the overall planning and implementation of new technologies, the overseeingof practical business applications of current technologies, and day to day operation of a successful national corporation.• Managing consultants, hiring contractors, organizing teams and overseeing major corporate technology restructuring.• Maintaining and upgrading the current networks, computer systems, software and technologies in practical daily use.• Advising Corporate Officers and owners on all technical matters pertaining to the future success of the business.

• Providing IT solutions to medium and small businesses, applying new technologies and Internet marketing skills to advance the businesses potential opportunities and maximize its productivity using current technologies.• Operating as an independent consultant and contracting for several consulting agencies on project based assignments.• Maintaining and upgrading the networks and computer systems of multiple clients onsite and using remote access software.• Advising and educating clients on Internet strategies, technology purchases, price negotiation and general use of software.• Installing networks, Internet access, desktops, laptops and servers from the ground up.• Partial List of past Clients and Agencies:

• Administered, maintained and improved the VHB Windows NT / MS Exchange Network spanning the East Coast from NH to FL. Convinced upper management to invest in an overall network solution, combining corporate data and telecommunications that resulted in a 400% data and 200% telecomm throughput improvement at only a 10% increase in monthly costs. Documented the network portion of the VHB Y2K Compliance Procedures. Set up NT, Solaris, LINUX, MS Exchange, FTP, DNS, WWW, Telnet servers and Firewalls with Internet access. Improved network security to protect against virus attacks and unauthorized access

• Assisted network admins, security consultants and business partners worldwide with advanced IP and security issues. Managed and maintained a testing lab for advanced protocol analysis and implementations. Accepted a promotion to handle the most difficult Firewall and Internet issues. Created technical databases and procedures for the tracking of firewall SW development issues. Wrote technical documents for companywide use in troubleshooting firewall and security issues. Setup and configured various servers to test protocols passing through the firewall. Handled top-level firewall technical support for all overseas sites (United Kingdom, Germany, France, Australia, and New Zealand). Achieved a status of "Exceeded Expectations" on all employee reviews.

EDS took over the IT Department at Avery Dennison and I was hired to stay on. - Designed and installed a network for the New England segment of the corporate WAN spanning from California to Hong Kong. Coordinated all New England site MIS issues. Implemented FDDI, Radio Frequency and mainframe access technologies to improve Order Processing, Shipping/Receiving and Customer Service. Oversaw all network administration, system installation and integration. Administered Email systems. Evaluated, recommended and implemented software/hardware to coordinate department electronic workflow. Oversaw contractor duties. Planned and implemented all network and workstation end user support systems.

• Designed and installed a network for the New England segment of the corporate WAN spanning from California to Hong Kong. Coordinated all New England site MIS issues. Implemented FDDI, Radio Frequency and mainframe access technologies to improve Order Processing, Shipping/Receiving and Customer Service. Oversaw all network administration, system installation and integration. Administered Email systems. Evaluated, recommended and implemented software/hardware to coordinate department electronic workflow. Oversaw contractor duties. Planned and implemented all network and workstation end user support systems.

• Installed and managed an Ethernet/LocalTalk network of IBM and Macintosh computers using Novell NetWare servers. Set up an Ethernet network with Sun workstations, IBM and Macintosh PCs. Established connections to the corporate WAN with access to the Internet. Advised the department on all computer software and hardware issues. Resolved software and hardware conflicts for department members. Coordinated all networking issues. Accepted all computer network responsibilities. Installed user applications on networked PCs and instructed members on their use. Handled all end user support responsibilities. Worked with the UNIX operating system, Windows, C language and IBM to Macintosh compatible database packages as an assistant on Air Traffic Control projects involving mobile replacement units for damaged control towers and automated flight tracking systems.

Assistant to the Network Administrator.Computer backups, maintenance, upkeep and repair.

Certifications, Microsoft Sql, Web Design, Database Administration

Currently taking E-Learning and Microsoft Certification exams on the Microsoft Learning Web site through the Microsoft Elevate America.

Certifications, Comptia - Linux - Mcsa - Exchange

Certification Courses in CompTIA Security - Linux Administration - Windows Network Security Administration - Windows Network.

Mis, Mis

Activities and Societies: Courses in Bently College's Management and Information Services Program. All courses pertaining to Business.

Ba, Ee

Activities and Societies: All Courses in the NU Electrical Engineering Program.EE Major

Hs, Computers

Higher Math and Computer Science