Columbus Air Force Base Graduate - 16 Dec 2016

HC-130 Rescue Pilot in training

• Assist in training new employees;• Organize and coordinate aircraft arrivals and departures and disseminate information amongst entire team;• Delegate tasks amongst Customer Service staff;• Handle incoming calls and inquires from prospective clients;• Compile and process supporting paperwork and data entry as required;• Interact with pilots and guests on a daily basis to determine appropriate services;• Marshall aircraft to ensure safe entry and exit from ramp;• Fuel / Tow / Deice aircraft as needed.

• Safely Towed aircraft in and around flight line areas and hangars;• Washed aircraft exteriors upon customer request;• Maintained a hazard free environment for all passengers and employees in and around hangars;• Performed customer service functions such as baggage handling, trash removal, courtesy transportation and any other reasonable requests

• Studied today's navigational, communication and surveillance of air traffic control systems at John F. Kennedy International Airport.

• Provided lifesaving care in case of emergencies as well as first aid for injuries• Enforced all rules and regulations pertaining to safety and swimming• Monitored and maintained a strict watch on swimming and adjoining areas• Inspected facilities for sanitation; • Completed wide-ranging pool cleaning and maintenance duties; • Determined water acidity and reported if necessary

• Conducted automotive diagnostics and repairs on European and American vehicles including oil changes, wheel and tire mounting and balancing, battery installations, coolant exchanges, 24-point inspections, and flat tire repairs

• Handled customer inquiries, complaints, billing questions and payment extension/service request;• Calmed angry guests, repaired trust, located resources for problem resolution and designed best-option solutions• Ensured to present a professional store appearance including the maintaining of displays, shelves, signs, lighting and support• Regular handling of cash, credit, debit, and check transactions.