Courtney Worley Email & Phone Number

Charlotte, NC, US

• Develop and present comprehensive and actionable ecommerce and consumer behavior insights to a book of clients utilizing proprietary consulting frameworks and the Flywheel data analytics platforms.
• Advise multiple companies by offering expert guidance on optimizing eCommerce portfolios across a diverse array of retailers, including Amazon, Walmart.com, and other key marketplaces.
• Effectively manage and organize cross-functional analysis projects, collaboratively working with teams to achieve project goals and deliver results.

• Proven track record of initiating, managing, and delivering actionable insights for a book of clients based on business needs.
• Increased client engagement through building strong client relationships amongst key stakeholders and consistently exceeding expectations with value-driven insight deliverables, ultimately earning recognition by.
• Supported insights team members through leading and assisting with projects, providing actionable feedback, and contributing to team deliverables.
• Shared ways of working and best practices with new-hires, mentoring them during and after the onboarding process.
• Drove adoption of new processes through participation in onboarding and social speed team initiatives.

Charlotte, North Carolina

• Ensured traffic growth and conversion through leading rich content development on multiple platforms such as Amazon, Walmart.com, Wayfair, and more.
• Collaborated with buyers and our factory in China to introduce new home textile product innovations while maintaining cost competitiveness.
• Co-created product assortments for private label offerings with industry giants like Amazon and Walmart.com.
• Educated JS Royal internal team and retail customers on the latest trends and innovations through utilizing WGSN trend reports and completing seasonal competitive landscape assessments.
• Prepared for the New York Home Textiles Market by curating trend boards and developing showroom products.

Charlotte, North Carolina

• Helped minimize overage in an over projected business by $1 million through vendor negotiation and tedious order tracking.
• Identified and improved issues in an ill-performing business through frequent business deep-dives and competitor analyses.
• Assisted with curating the start of the Spring 2019 home décor and gift assortments while attending market in my buyer’s absence.
• Helped achieve the holiday sales plan through daily analysis and contact with the pricing, marketing, and store teams.

Charlotte, North Carolina Area

• Reduced the pricing error count across seven departments by implementing and executing new pricing strategies.
• Increased advertising space for the home division through attending the corporate advertising meetings as ad captain.
• Improved the home advertising mailers through seeking inspiration from top retail competitors for new and innovative ways to show home merchandise.
• Collaborated with the e-commerce team to ensure accuracy of product information and pricing on Belk.com.
• Maintained our monthly receipt plans by ensuring purchase orders were accurate and shipped within the correct window