June Lai Email & Phone Number

Hong Kong

Hong Kong

Hong Kong

• Assisted in over 15 events for renowned brands including: Burberry, Cartier,ChristianLouboutin,Gucci,LouisVuitton,N​ET-A-PORTER, Lane Crawford and more.
• Assisted the marketing team in promotional efforts and event preparations; including brainstorming special event ideas, coordinating with designers on production of posters and flyers.
• Supported the team in coordinating event logistics, including pre-event invitations, registration to post-event reporting.
• Aided the account manager in preparation of client proposals, researching of venues and suppliers.

Hong Kong

• Lead all multimedia operations in Asia Pacific region (excluding China) including webcasting and video production services and Multimedia News Releases (MNRs).
• Managing, motivating, supporting, driving, and providing guidance and development for all 4 members of the multimedia team. Dedicated to grow and develop each individual with a team-oriented leadership.
• Internally promote multimedia services to the sales team, creating supporting materials and training sessions to familiarise them with products and capabilities.
• Liaise with product and IT teams to develop products and services to anticipate client needs and market trends.
• Weekly reporting of revenue and monthly forecasts to the VP of Asia Pacific. Creating analysis and reports on the multimedia business to provide insight into business operations and identify new sales opportunities.
• Building customer loyalty through the successful delivery of projects, and quick responsive rate bringing quality client service. Clients included Tourism Australia, Marina Bay Sands, Wacom, Porsche, IBM, Ernst &.

Hong Kong

• Lead all operations for Multimedia News Releases (MNRs) in Asia Pacific region (excluding China), which helped to achieve 95% growth in the business of MNRs over the course of 2015.
• Executed over 30 MNR projects over 1 year, tactfully working with cross-functional teams (editorial, tech, multimedia production, sales) to provide smooth and timely delivery of services (self-taught in Dreamweaver.
• Supporting, motivating, assisting the sales team in exceeding sales expectations. Also provide extensive product knowledge and act as a product specialist when accompanying account managers to sales meetings often.
• Managed PR Newswire Asia's strategic relationships with news affiliates and top news providers in various countries within the Asia Pacific region.
• Assist in building and maintaining healthy relationships with international strategic partners and resellers. Hosting service and product training sessions, monthly product and company updates.
• In charge of all Salesforce and ORACLE related support in APAC regional offices, liaise with US office for account creation and maintenance.

Hong Kong

• Providing clients of Hong Kong, Singapore, Australia offices with pre-sales to post-sales activities.
• Ensured all client enquiries are addressed promptly and thoroughly. Resolving any customer or client complaints in a positive manner, and reviewing customer feedback for improvements to be made.
• Working with clients and constantly provided advice to improve the quality of content in press releases, and managing client expectations.
• Maintaining and updating the customer database at all times to ensure accuracy – ensuring the client contact details are kept up to date, market source of the enquiry, competitor information using Salesforce, ORACLE.
• Organising/executing team building events, annual christmas dinners, monthly birthday celebrations, and festive celebrations in the workplace to ensure the morale of our colleagues, creating a great work environment.