Cyndy Phillips Email and Phone Number

Manage overall operations of company; financial, project management, marketing and sales.

Was member of corporate executive team, contributing to corporate direction and innovation. Responsible for driving revenue from existing customer base including add-on sales, consulting projects and maintenance which constituted over 70% of corporate revenue. Over achieved quota of $65M in first full year. Managed national sales teams, worked across all product lines and corporate groups.

Manage aspects of Microsoft Dynamics ERP operating model for East Region; strategy and sales executionManage team of technical specialists that provide pre-sales support; discovery, architect solution, demonstration preparation and delivery, value and technology messaging. Manage team of Product Technology Advisors that provide channel guidance; product and sales training, vertical industry trends and market strategies, competitive intelligence and general support.

Regional Partner Account Manager – Microsoft Dynamics East RegionManage top producing Dynamics partners (AX, GP, NAV, SL, and CRM) with practices spanning regional and national geographies. Consistently exceeded quota; 110% FY09, 105% FY10. Work with Partner business owners to develop and monitor business plans determining sales goals, pipeline generation activities and strategies to grow overall business. Aid partners in determining vertical industry specialization. Determine and distribute Microsoft funding to support sales and marketing activities. • Engage with sales personnel to define and execute sales strategies for key opportunities and overall effectiveness.• Prepare and communicate sales forecasts. Maintain Microsoft CRM to accurately reflect pipeline.• Communicate Microsoft messages to re-seller partners regarding; product, partner programs, sales and marketing tools and campaigns. • Escalate customer and partner questions and issues to internal groups for resolution.

Manage Microsoft Partner Accoount Managers for six state territory in Southeast US;NC, SC, GA, FL, AL, MS. Responsible for multi-million dollar revenue quota for Microsoft Business Solutions (ERP) - Dynamics AX, GP, NAV and SL. Manage team that provides support, sales and marketing assistance to over 80 managed Certified Microsoft Partners. In addition to sales support, work with partner companies to provide business consulting to support overall business health and growth. Changed roles within 5 months due to corporate re-organization.

Engaged with partners and prospects on larger sales opportunities for Microsoft Business Solutions - ERP solutions. Led sales strategy and execution. Developed targeted marketing strategies and tactics. Provided Microsoft touch on partner-led opportunities and activities.

Work with Microsoft partners that re-sell and service Microsoft Business Solutions ERP software; Axapta, Great Plains, Navision, Solomon, Microsoft CRM and Retail Management. Provide sales and marketing support to drive MBS revenue. In addition to sales support, work with partner companies to provide business consulting to support overall business health and growth.

Manage and coordinate daily sales activities of Account Executives. Territory consists of customers with revenue of $1 Billion and below within five states (TX, OK, LA, AR, KS). • Coordinate sales distribution by establishing sales territories, quotas and goals.• Guide Account Executives in all aspects of selling; determining strategies, pricing, proposals, contracts, negotiations, etc. Direct staffing, training and performance evaluations in order to maximize revenue and team performance. • Prepare and communicate sales forecasts. Have consistently met objectives for forecast accuracy. • Work with Marketing to develop sales campaigns in order to drive revenue.

Sales Manager-July 2002 to December 2003Managed all sales aspects of Account Executives. Territory included newly formed national vertical for 'Asset Intensive' companies across 22 states.• Ranked #1 in 2003 of the four Sales Managers within the business unit. • In addition to Sales Manager activities, worked with corporate Industry Marketing team to develop and implement targeted campaigns to drive revenue. • Was designated as company-wide field representative to work with outside consultants to define and deliver sales methodology and practices.

Pre-Sales Consulting Manager-1992 to 2002For over 12 years, developed and mentored Pre-Sale Consulting teams (Marketing Consultants) that developed and demonstrated solutions for Financial, Supply Chain, Manufacturing, Project Management, Human Resources/Payroll and Technical Tools. Teams consistently recognized as top revenue producers in the company. • Executed daily operations of scheduling, deal strategy, budget and expense management, defining training and staffing requirements, defining and maintaining demonstration environments, working with channel partners in staffing and solution delivery. • Consulted with client to define requirements and strategic direction.• Evaluated and contracted with outside consultants to deliver training that enhanced selling skills at regional and corporate level. • Developed and conducted training for new Pre-Sales Consultants. • Developed client survey and demonstration practices which were utilized company-wide.

Pre-Sales Consultant ( Marketing Consultant)- 1990 to 1992Provided sales support to Account Executives in selling solutions to new and existing clients. Conducted surveys to determine client requirements. Developed and demonstrated solution. Strong industry knowledge and application expertise in Financial, Distribution, Human Resources/Payroll and Job Cost/Project Management. • Consistently awarded top honors for performance and ability to drive revenue. • Selected as "Best of the Best" to provide training and mentoring to other Marketing Consultants in the company.

Technical Applications Consultant-December 1986 to 1990Defined and managed implementation projects for Financial, Distribution, Payroll and Job Cost Project Management engagements. Provided direction and support on complex implementations. Conducted training classes.

Technical Application Consultant 1985 to 1986Implementation and support consultant for financial fund accounting and membership/donation applications. Serviced not-for-profit organizations.

Payroll Supervisor & Banking Application Consultant-1980 to 1985• Payroll supervisor, 2 years - Led activities for corporate semi-monthly and international payroll functions. Was liaison to system administrators for upgrades and enhancements to application. • Banking Application Consultant, 3 years - Implemented banking applications to financial institutions across the United States. Coordinated and conducted training. Provided phone support.