Cynthia Ferguson Email & Phone Number

• Financial management and driving business growth.• Developing new business opportunities and nurturing client relationships.• Ensuring quality translations, adhering to industry standards, and timely project delivery.

• Supervised inmates, ensuring order and conflict prevention.• Conducted searches for contraband and prohibited items.• Provided custody, control, and responded to emergencies while adhering to policies and prioritizing professionalism andinmate rights

• Conducted financial analysis, reporting, and implemented policies.• Managed billing, invoicing, payroll, and employee benefits.• Collaborated with attorneys on billing rates and oversaw accounts payable and receivable.

• Assisted customers with inquiries, provided recommendations, and resolved concerns.• Processed orders, returns, and exchanges accurately and promptly.• Maintained customer accounts, recorded interactions, and actively sought feedback for improvement.

• Assisted prospective students with admissions process, providing program information and guidance.• Conducted interviews and evaluated applicant qualifications.• Responded to inquiries, maintained records, and ensured compliance with admissions policies.

• Provided air traffic controller training services for the FAA on the CTC contract.• Simulated pilot and controller roles in ATC training simulator, operating radar display and communication system.• Accurately inputted student commands, used proper phraseology, and translated information into ATC terminology.

• Responded to inquiries and provided information on flight training programs, admissions, and enrollment procedures.• Assisted in admissions process, reviewing applications, conducting interviews, and evaluating eligibility.• Built relationships with prospective students, participated in recruitment events, and provided ongoing support to enrolledstudents.