Cynthia Gao Email & Phone Number

Boston, Ma, Us

Berkeley, California, United States

• Oversaw team of 11 Tutors to assign grading for all assignments and ensure efficient return of results to students• Organized the administration of optional small group tutoring sections for students to get extra content practice and provided pedagogical mentorship to Tutors in preparation of these sections• Led a section of 30 students through mini lectures and assignments, explaining foundational data science concepts and statistical theory to students with varied levels of STEM background• Worked closely with team of Lead UGSIs and professor to ensure success of all students in a class of over 300 students• Hosted office hours to provide individualized support for hundreds of students

• Create content for and format weekly discussion worksheets to enhance and reinforce lecture concepts•Teach 4 hours of discussion sections per week to over 70 students, facilitating understanding of basic probability and statistical theory through mini-lectures and example problems for students with diverse educational backgrounds and math experience• Hold office hours and grade exams• Contribute to the curation of curriculum for the class

Berkeley, California, United States

Hold office hours to facilitate student understanding of course material Grade student homework submissions

Berkeley, California, United States

• Co-Founded Nova Consulting, a student-run consulting organization at UC Berkeley with an emphasis on strategy consulting services for startups, non-profits and fortune 500 companies. • Built entire club from ground up, created new executive board and delegated tasks as necessary• Oversaw club marketing and recruitment: boosted applicant rate by 300% and ultimate club size by 150%, helped increase revenue by 300%• Coded club website with HTML/CSS- Improved club DEI and implemented periodic workshops for soft skill professional development as well as technical bootcamps

Los Angeles, California, United States

•Utilized SQL to query data with Snowflake and build models for optimizing call center staffing and enhancing operational efficiency 10%•Oversaw integration and launch of AI into company IVR through Twilio; built script and structure•Use Pandas library to parse three months of call transcription data for keyword extraction and new AI chatbot training• Managed and coordinated projects with cross-functional teams and third-party vendors, including Fonolo courtesy call-back system implementation to improve customer experience and cybersecurity enhancements

•Oversaw six consultants in executing an in-depth market analysis of current corporate environmental efforts and what corporate involvement in reducing climate inequity should look like for Nike•Researched product verticals and identified top two ethnical material sourcing methods to minimize cost to emission reduction ratio

Riverside, California, United States

Researched/wrote grant applications for city-wide projects regarding wealth inequity and organized artist-in-residency program for 12 local artists to beautify the city and engage the community

Berkeley, California, United States

Berkeley, California, United States

Executed two-stage market research for Adobe to design a campaign to increase student engagement with targeted marketing efforts and student-friendly software versions

Berkeley, California, United States

Performed data collection, cleaning, and analysis for the LinkedIn WomenInTech initiative, as well asusing pandas to generate ML model to classify Bay Area/NY schools and identify schools with the largest needs for female student STEM program funding.

Newbury Park, California

3.95

High School Diploma