I believe Operation Managers should lead with a growth mindset. This involves approaching business strategy with excitement toward challenges, providing insightful feedback, calculating risks, being inspired by the success of others, and developing grit. This methodology speaks to my business strategy as I strive to optimize the end-user experience and implement business solutions through exceptional Program Management and the integration of data-driven feedback. As an organization leader, I seek to drive the full lifecycle of Operation Management including managing both the operations process and strategy, strengthening company policy compliance, design, planning, vendor management, and Key Performance Indicators. I am passionate about scaling business operations. Based on industry best practices, I have learned the best strategies for generating revenue, customer program adoption, and leading diverse teams. I have documented success in launching new programs, developing workflow policies, developing staff, stakeholder management, and driving key initiatives.