Contract work for Disability Justice, a law firm specializing in helping people get Social Security Disability. Take or make calls to individuals who have expressed interest in DJ's services. Go through intake process to see if potential clients qualify for SSI/SSD then collect detailed information including employment and medical history. Confidentiality, compassion, customer service, verbal/written skills, and attention to detail, are important factors to success.

Hired by this small construction company (working mainly with clients like Lukoil to maintain, replace, and install oil tanks) to bring order to office without admin support for six months. Reported to Owner/President. Organized months of paperwork and mail according to importance and urgency that had not been opened or dealt with. General office duties. Read owners email and handle anything within my knowledge and ability. Use Quickbooks to create and email invoices for labor and materials on… Show more Hired by this small construction company (working mainly with clients like Lukoil to maintain, replace, and install oil tanks) to bring order to office without admin support for six months. Reported to Owner/President. Organized months of paperwork and mail according to importance and urgency that had not been opened or dealt with. General office duties. Read owners email and handle anything within my knowledge and ability. Use Quickbooks to create and email invoices for labor and materials on projects. File for permits prior to commencement of work. Ensure OSHA class requirements and met by staff. Use Chronotek online time-clock software to track hours for payroll. Show less

Ongoing: Work as proofreader for Unlikely Stories (online speculative fiction journal). Also proofread for a local (published) fiction writer. Currently acting as developmental editor for a first-time writer.

Company has approx $3-4 billion in revenues. Office Manager but duties were more in line with Operations Manager. Supported Company President. AP, AR, Quickbooks. Liaised with CPA. Payroll. Developed spreadsheet to track income for full-commission recruiters. Developed timesheets for full- and part-time hourly employees. Managed and trained 3 support staff and temps. Acted as in-house systems administrator for server and in-house tech support for software. Helped administer 401K program. Hired… Show more Company has approx $3-4 billion in revenues. Office Manager but duties were more in line with Operations Manager. Supported Company President. AP, AR, Quickbooks. Liaised with CPA. Payroll. Developed spreadsheet to track income for full-commission recruiters. Developed timesheets for full- and part-time hourly employees. Managed and trained 3 support staff and temps. Acted as in-house systems administrator for server and in-house tech support for software. Helped administer 401K program. Hired and fired support staff and temps. Managed facility. Researched and recommended database/document management system, member of implementation team for new system. Developed templates for internal and external documents. Established guidelines for docs. Designed, edited, and proofread marketing materials. Attended networking meetings as representative of the company.**Saved company $10,000+ a year in IT expenses by doing basic maintenance on server and desktop computers, as well as troubleshooting, researching and fixing problems, changing passwords, adding and deleting users. Took instruction over the phone to fix higher-level problems. **Automated nearly all paper systems during tenure. Created and implemented system to migrate mail updates to email allowing elimination of File Clerk position and hired a Researcher. This shortened time-to-fill by two-to-four weeks. Created template for candidate resumes. Created style manual to ensure consistent use of terms and spellings in documents and marketing materials. **Saved company $30,000 in first year by changing phone/internet service providers, and copier vendor. Additional soft savings gained by more reliable, faster service and equipment. Continued to re-evaluate all services every three-to-five years, saving even more money over time. **Saved cost of outsourcing marketing materials by reworking logo to a computer-friendly format creating brochures, postcards, and other materials for online and physical use. Show less

IMS collects and analyzes medical marketing statistics. Admin Asst supporting VP, Director, and 4 staff. Worked in a dept producing a quarterly journal that analyzed this data. Edited and proofread articles and pulled entire journal together. This journal was approx 200 pages long and contained over 500 graphs. **Saved over 160 hours of OT per quarter by productionizing recurring features in journal cutting time-to-produce by 50% in first year, and 50% more in second year. Saved hundreds of… Show more IMS collects and analyzes medical marketing statistics. Admin Asst supporting VP, Director, and 4 staff. Worked in a dept producing a quarterly journal that analyzed this data. Edited and proofread articles and pulled entire journal together. This journal was approx 200 pages long and contained over 500 graphs. **Saved over 160 hours of OT per quarter by productionizing recurring features in journal cutting time-to-produce by 50% in first year, and 50% more in second year. Saved hundreds of hours in reformatting time by creating large-document template for book. Made updating future editions far easier. Prior to this position, worked for the Statistics Dept as Admin Asst II. Nicknamed Radar O'Reilly. Handled all usual admin duties. Worked closely with statisticians to ensure their reports were readable to the layperson. Taught grammar and business writing class to statisticians. **Spearheaded creation of and participated on The Reports & Presentations Standards Team. Mission: Develop consistent look and feel for reports, presentations, etc. company-wide. Trained staff to use templates and adhere to standards. **Spearheaded creation of and participated on The Technical Writing Task Force. Mission: Improve writing skills of department staff through training to ensure consistent style and high-quality writing.**Member (invitation only), Administrative Support Group (ASG) for three years. Mission: Create more visibility of Admin. Assistants' accomplishments within IMS. First Project: Created Style Manual to standardize formats for internal and external documents. (Migrated to Corporate Communications and rolled out to entire company.) Second Project: Taught ongoing classes in software tips, proofreading, and others as requested. Wrote articles for ASG Newsletter. **Recognized for efforts for 3 years with cash awards. Show less