Cynthia Black

Cynthia Black Email and Phone Number

Program Project Manager at Dell Technology @ Dell Technologies
round rock, texas, united states
Cynthia Black's Location
Greenwood, Indiana, United States, United States
Cynthia Black's Contact Details

Cynthia Black personal email

About Cynthia Black

 Solutions-driven professional with extensive experience in project management and designing/ implementing technical solutions for Fortune 500 Company.  Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and large and midsize projects, build relationships, communicate solution strategy and provide technical expertise to project team and customers Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions. Motivated achiever who exceeds goals, has been promoted regularly, earned numerous awards Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills while interacting effectively with customers and project teams Extensive experience in managing enterprise IT projects and proven ability to deliver high quality IT products and services on schedule and under budget. ITIL Foundation Services - CSMECritical Chain Project Management – Eli LillyPMP – Project Management InstituteProject Management – Indiana University – Purdue University IndianapolisMS Project Orange Belt – International Institute for Learning, INC

Cynthia Black's Current Company Details
Dell Technologies

Dell Technologies

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Program Project Manager at Dell Technology
round rock, texas, united states
Employees:
270292
Cynthia Black Work Experience Details
  • Dell Technologies
    Program Manager
    Dell Technologies Jan 2020 - Present
  • Dell Emc
    Program Project Manager
    Dell Emc Mar 2018 - Present
    Manage and track remediation plans to address storage vulnerabilitiesCoordinate resources to support the remediation and risk mitigation efforts for storage vulnerabilitiesAct as a primary interface between Hardware order, delivery and migration teamsAssist and implement improvement processes with hardware delivery to support global migration projgramFacilitate communications and implement executive summary reporting across hardware order, delivery and migration teams
  • Dell Emc
    Senior Account Program/Project Manager
    Dell Emc Jan 2016 - Present
    Indianapolis, Indiana Area
    • Manage projects that include technology such as SAN Cloud, Recoverpoint, Avamar and NDMP backup, SAN and NAS storage upgrades and refreshes• Coordinate the activities to support a Managed Services account that includes Resource onboarding/off boarding, project time forecasting, and ensuring resource time compliance • Lead and coordinate storage activities and migrations with business and external teams that have been viewed as well orchestrated.• Managed the SAP Propel implementation for Managed Service Account(s)• Mentored Project Managers to develop reports for managing MS project accounts• Support the Managed Service account labor model by providing monthly forecasting for manage service and add on projects• Planned and implemented multiple hardware refreshes simutaneously that include resourcing, managing costs and coordinating activities
  • Emc
    Senior Account Program Manager/Project Manager
    Emc Jul 2011 - Present
    Indianapolis
    • Manage and oversee multiple high dollar complex projects and global teams to deliver managed service for Data Center, storage and backup technology upgrades. • Successfully implemented projects that include technology such as SAN Cloud, Recoverpoint, Avamar and NDMP backup, SAN and NAS storage upgrades. • Effectively managed the SAP Propel activities for a Managed Services account that includes Resource on-boarding/off-boarding, project time forecasting, and ensuring resource time compliance • Lead and coordinate storage activities and migrations with business and external teams that have been viewed as well orchestrated.• Earned reputation as a "Person to get things done" by customer and teams.• Mentored Project Managers to develop reports to assist with managing accounts and projects• Lead the development of Project SOWs, project plans and LOE for storage projects
  • Virtustream
    Program Manager
    Virtustream Apr 2017 - Present
    Indianapolis, Indiana Area
    • Developed and administered budgets, schedules, and performance requirements• Assisted Customer with project pipeline & add-on business• Acted as a primary interface to the customer, vendor and all Virtustream personnel associated with the engagement.• Defined roles and responsibilities and governance structure and oversee the development of documents that support the team responsibility• Managed resources and project manages to to ensure all projects and programs are executed in a globally consistent manner and drive standards• Facilitated communications, and implemented executive summary reporting across project teams.• Defined reporting requirements and enabling the PMO provide executive summary reporting• Responsible for managing the full life cycle of projects or programs from requirements gathering through customer service handover.
  • Eli Lilly And Company
    Project Manager
    Eli Lilly And Company Jan 2000 - Jul 2011
    Indianapolis
    • Successfully implemented Site acquisition and transition projects which included cross function IT organizations to construct a design to either onboard or separate a site. This included circuits, servers, clients, Active Directory, Lotus Notes, security and various applications activity and complete within a tight timeframe.• Recognized as top PM to manage projects for Data center upgrades, various LCM projects including Linux, Windows, VMware, Citrix, Storage and Backups, and Load Balancers• Managed and oversee multiple high dollar complex projects and large teams that include Software and Hardware Life Cycle Management, Windows and Linux Global Service, Data Center and Storage upgrades, Data Encryption implementation, SPAM solutions, Lotus Notes and SMTP migrations• Managed and delivered global and local projects using various methodology such as critical chain and waterfall
  • Ctg
    Sr System Analyst
    Ctg Mar 1995 - Jan 2000
    PROJECT MANAGER• Implemented and supported PMO structure within IT that included How To, Guidelines and other supported documentation• Managed and implemented Lotus Notes upgrades, Global SPAM services, SAP site readiness, Y2K readiness and Data Warehouse projects• Defined and directed project goals, objectives, critical success factors, milestones, and risks• Collaborated with customers and partners, to ensure successful implementation of solutions• Mentored and assisted associate project managers• Managed portfolio and provide reports and communication articles regarding project status, health and issues to management• Experienced with managing large, virtual and global teamsPROJECT LEAD/SENIOR SYSTEM ANALYST/SYSTEM ADMINISTRATOR• Earned reputation as top performer and go above and beyond the call of duty• Global Deployment leader of Windows migration and hardware and responsible for managing the deployment process and team • Tier 3 Support for Server and Client OS, Networks, MS software products, Lotus Notes and other software• Designed and developed systems for retail, pharmaceutical, academic and manufacturing organizations• Managed technical platform implementations and integration with third-party software• Recognized as valuable team member and chosen to oversee various projects and implementations• Diagnosed and resolved client technical problems and system conflicts.• Excelled at troubleshooting and configuration of platform, network and software product.

Cynthia Black Skills

Itil Pmp Data Center Integration Sdlc Ms Project Project Management It Management Troubleshooting Project Portfolio Management Pmo Requirements Analysis Vendor Management Program Management San Operating Systems Active Directory Software Documentation Visio Security Microsoft Project Project Server Project Planning Service Delivery Lan/wan Change Management Windows Customer Focus Information Storage And Management Certification

Cynthia Black Education Details

Frequently Asked Questions about Cynthia Black

What company does Cynthia Black work for?

Cynthia Black works for Dell Technologies

What is Cynthia Black's role at the current company?

Cynthia Black's current role is Program Project Manager at Dell Technology.

What is Cynthia Black's email address?

Cynthia Black's email address is cy****@****hoo.com

What schools did Cynthia Black attend?

Cynthia Black attended Ivy Tech Community College.

What are some of Cynthia Black's interests?

Cynthia Black has interest in Children, Education, Poverty Alleviation, Science And Technology, Animal Welfare, Health.

What skills is Cynthia Black known for?

Cynthia Black has skills like Itil, Pmp, Data Center, Integration, Sdlc, Ms Project, Project Management, It Management, Troubleshooting, Project Portfolio Management, Pmo, Requirements Analysis.

Who are Cynthia Black's colleagues?

Cynthia Black's colleagues are 横井大輔, Alex Giles, Timea Sedlakova, Muhammad Balawal, Erick Raymond, Nilesh Rathore, Sebastian Betcher.

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