Cynthia E. Email & Phone Number

Ireland

County Dublin, Ireland

Dublin, County Dublin, Ireland

• Carried out weekly stock checks for the laboratory. In return this led to a decrease in supply shortages as I was able to raise purchase orders on Coupa in a timely manner.
• Performed root cause analysis on data related issues, wrote laboratory reports on invalid results and conducted a final review with the QA contact prior to closure.
• Carried out data verification checks and metric pulls for the trending of data to find any patterns and/or discrepancies in lab performance and troubleshoot issues directly with management.
• Logged, highlighted, and documented issues as they arose for further investigation by the extended leadership team.
• Took initiative by driving a continuous improvement idea for the addition of laboratory equipment onto LIMS. This led to the 30% reduction in time spent on prepping testing paperwork.
• Assisted in the change control of laboratory equipment for the QC Micro team by carrying out performance qualifications on new instruments.

Remote

• Conducted telephone interviews with respondents (in accordance to Market Research Society Guidelines) to aid in the generation of analytical data for our client’s research.
• Adapted my approach to each survey depending on my participants needs for them to feel comfortable and supported to complete the survey.
• Built good customer rapport which led to the return of previous respondents to participate in future research.
• Brainstormed ideas with my team mates on how to influence potential interviewees to partake in surveys to increase our sample size for our client’s market research during end of shift calls.

Dublin, County Dublin, Ireland

- Carried out a remote research project with the School of Biological Sciences on the Gene Mutation Profile of Irish Colorectal Cancer Patients- Performed data analytics using Microsoft Excel and gene mutation databases in order to clean, organise and present my findings - Grade: first class honours (1.1)

Naas, County Kildare, Ireland

• Performed manual and electronic quality checks of each sample to ensure samples were of the highest standard to generate accurate data for clients.
• Provided feedback to management on how new processes are impacting performance and providing suggestions (if any) on how they could be improved.
• Provided training and delegated tasks to new staff. This allowed me to create an environment of trust between my colleagues which encouraged them to approach me with any questions prior to carrying out any tasks they.

Newbridge, County Kildare, Ireland

- I was responsible for packaging a large volume of chocolate into boxes for international export. - I continuously met warehouse targets daily and worked as part of a team to achieve this. - I performed occasional quality checks to ensure that products met the company standard.