Cynthia Grim Email and Phone Number
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Cynthia Grim personal email
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Result oriented leader with more than ten years of call center experience. Proven effectiveness in developing high performing teams through coaching, best practices and employee engagement. Believes that coaching opportunities are present with every employee interaction.
Kpss - Kao Professional Salon System
View- Website:
- goldwell.it
- Employees:
- 36
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Credit Collections AnalystKpss - Kao Professional Salon System Jan 2017 - PresentBaltimore, Maryland Area
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Accounts Receivable AnalysisKpss - Kao Professional Salon System Jan 2017 - PresentBaltimore, Maryland Area
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Customer Service RepresentativeKao Sep 2015 - Jan 2017
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Asc SupervisorComcast Jul 2001 - May 2015Baltimore, Maryland AreaSupervise Customer Technical Support employees for video, internet and Comcast phone service. Coach and provide feedback to a team of eleven representatives to comply with Comcast call quality standards. Improve representative’s performance though monitoring metrics including, calls per hour, first call resolution and compliance to schedule. Document coaching’s and deliver corrective action documents. Handle esculated customer and resolve all issues associate to their concern. Provide supplemental training for representatives in Comcast’s fast pace environment. Conduct first round interviews for employee candidates. Develop and implement ideas to improve moral for the call center as part of the Great Place to Work Committee.
Cynthia Grim Skills
Cynthia Grim Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Cynthia Grim
What company does Cynthia Grim work for?
Cynthia Grim works for Kpss - Kao Professional Salon System
What is Cynthia Grim's role at the current company?
Cynthia Grim's current role is Senior Credit Collections Analyst at KPSS - KAO PROFESSIONAL SALON SYSTEM.
What is Cynthia Grim's email address?
Cynthia Grim's email address is cy****@****kao.com
What is Cynthia Grim's direct phone number?
Cynthia Grim's direct phone number is +144338*****
What schools did Cynthia Grim attend?
Cynthia Grim attended Strayer University.
What are some of Cynthia Grim's interests?
Cynthia Grim has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Human Rights, Arts And Culture.
What skills is Cynthia Grim known for?
Cynthia Grim has skills like Leadership, Customer Service, Microsoft Office, Call Centers, Telecommunications, Process Improvement, Team Building, Microsoft Excel, Technical Support, Security, Coaching, Employee Engagement.
Who are Cynthia Grim's colleagues?
Cynthia Grim's colleagues are Jasper Dormer, Lisa Smith, Wilson Santos, Lelia Antohi, Anette Johansson, Anny Wu, Eddie W.b. Wan.
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Cynthia Grim
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San Jose, Ca2uic.edu, thermofisher.com -
Cynthia Grim
Property Manager At Elon Property Management Company - Lexford Pools 1/3, L.L.C.Canal Winchester, Oh -
4gmail.com, wanderlustinc.com, gmail.com, attbi.com1 (800) 4XXXXXXX
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