Responsible for identifying and recovering outstanding third-party dollars. Skilled at maximizing the recovery in auto liability claims, workers’ compensation claims and overturning insurance denials through targeted appeals. Directly influences the client’s recovery strategy and goal to increase cash flow from insurance companies. Works to develop processes and programs that drive and support desired results while using expert knowledge, personal drive and technology-savvy competencies. This results in seamless solutions for clients and an increased revenue and recovery rate.• Lead the development and acquisition of new accounts that drive and support existing hospital accounts receivables• Full life-cycle account management and process management• To date have personally handled over 11,250 accounts • Responsible for educating hospital staff via onsite presentations on thought leadership claims denial techniques • Conducts bad debt review for third-party dollars• Participates in contract review and enforcement• Accountable for maintaining and growing business and professional relationships with key hospital personnel • Manages the day-to-day work of a team of claims-denials specialists• Company Subject Matter Expert on various hospital software programs and claims-management systems, which includes training on the applications.• Single point of contact to escalate insurance and provider issues• Maintains a high level of involvement in the company’s strategy and annual business planning• Consistently beat service and revenue goals• Continued member of the “Million Dollar Club” and on track to bring in over $4,000,000 by the end of 2013

In charge of directly following up with medical insurance, liability and workers’ compensation adjusters for successful resolution of claims issues. • Specialties: Insurance denials; not medically necessary, pre-existing condition, non-covered benefit, no pre-authorization, experimental, timely filing. Pursuit of underpayments. Veterans Administration claims. Auto liability claims. Worker’s compensation claims. • Maintained a high level of involvement in the company’s strategy and annual business planning• Consistently met service and revenue goals• Charter member of the “Million Dollar Club” by meeting $1,000,000 in revenue for the company

Primary function was to be the direct point of contact for partners and staff, including all claims support matters

Third grade educator at an international school, Bernadotteskolen (Bernadotte School) in Hellerup. Bernadotte School is a Danish school with an international, English-speaking section called "The Little House". It is important to note that it is a Danish not an American or British international school, and the working methods, philosophy and the general ambience of the school reflects this difference.