Cynthia Rivera Email & Phone Number

Los Angeles, Ca, Us

--Point of contact for 50+ incoming felony and misdemeanor criminal complaints and arrest reports to process in the case management system to schedule upcoming 1368 competency hearings daily--Exclusively handles confidential SVP (Sexually Violent Predator) case files so the documents, defendant placements, future hearings and dispositions can be digitally accessed by Judicial officers as needed--Coordinates 5 court calendars to schedule, arrange and maintain confidential cases and records for daily hearings--Drafts professional correspondence on behalf of our court to outside Judicial Assistants, Court Operations Management and Judicial partners such Minute Orders, Removal Orders and 1368 Competency Logs--Performs public Clerk's Office duties by tending to the public window and via phone to assist with questions regarding court proceedings, updated case information, receiving, filing and photocopying incoming supporting case documents

Performed and partnered with various lines of business at Disney (Entertainment, Technology and Animation) to create, produce and deliver a remarkable and engaging Entertainment experience through innovative storytelling and collaboration for D23 in Anaheim, CA

Anaheim, California, United States

CHARACTER SEMINAR TRAINER----Organized and prepared training materials, visual aids and manuals for distribution--Coordinated with the Safety team and Athletic trainers to provide additional resources for preventative care--Communicated and partnered with Daily Op leads, Costuming department and facilities to arrange work location tours--Completed notes, evaluations and reported approval updates and potential skill gaps that are uploaded into performer's file, safety record and approval databasePERFORMER----Demonstrated strong knowledge of Disney branded characters and their stories through various approvals --Performed and assisted with the execution of in-park character operations, special events and media events

--Reviewed confidential and sensitive information, internal and external wait lists, position lists, evaluations and processing internal transfers--Developed and maintained strong client relationships and provided additional administrative support in a fast-paced environment

Los Angeles, California, United States

--Partnered closely and collaborated with 7 departments to create/manage customer account database on Magento--Monitored 40+ orders from creation, maintenance and delivery tracking through various shipping companies daily--Responsible for incoming samples, returns and damages to be logged with the buying team and warehouse--Updated Excel spreadsheets, Word documents and drives with products and vendor data via Magento and Newgistics--Heavy phone and email management via Zendesk in a fast-paced environment

Orlando, Florida, United States

--Demonstrated quality Guest interactions to enhance the magical Disney vacation experience through various forms of entertainment experiences

Culver City, California, United States

--Answered phone calls and offered Guest engagement in a high energy and fast-paced environment--Processed incoming shipments, replenishment and additional operational tasks

Culver City, California, United States

ASSISTANT MANAGER----Provided additional support for 2 physical store locations from providing register coverage to responsible for both stores' ebay and Amazon accounts with 20+ orders shipping out daily--Established strong business relationships and point of contact for vendors for order creation and delivery --Updated promotional prices in store and within inventory database to avoid discrepancies--Organized and filtered potential candidates to be scheduled for interviews and handled the onboarding processEVENT COORDINATOR----Managed a high level of communication with internal and external contacts regarding inventory availability, database management merchandise pick-up and distribution with vendors, budgets, use of facilities and transportation for conventions--Oversaw event operations, schedules and protocols for event set-up and breakdown of booths up to 8 times per year

Los Angeles, California, United States

--Maintained and organized documents, spreadsheets and invoices with sensitive and confidential company information--Handled copying, scanning, mailing and distributing office correspondence/memos--Responsible for the creation of flyers for office morale initiatives

Culver City, California, United States

--Conducted individual and group training sessions and provided feedback for improvement and further training-- Main representative of the Demo Team, identified and coached promising students to compete in local sparring and weapon tournaments